Subject: Re: Order #100128730 // AWB# 607132081904
From: Michael Rolle <[email-masked]>
To: Vipin Raj <[email-masked]>
Cc: Karthik Sankar <[email-masked]>, "Returns.fc" <[email-masked]>, Yaser Mosanna <[email-masked]>, Mohit Caleb <[email-masked]>, Moataz Salah El Din <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, mazhar <[email-masked]>, customer care <[email-masked]>
Date: Thu, 23 Jul 2020 16:11:17 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vipin,

Order has no record from the Returns Team, you can ask the help of Lat Mile
International Team to track the order.

Best Regards,

MIchael R.
ᐧ

On Thu, Jul 23, 2020 at 4:01 PM Vipin Raj <[email-masked]> wrote:

> @Returns.fc <[email-masked]> @Michael Rolle
> <[email-masked]> Please check where is this order now?
>
> On Thu, Jul 23, 2020 at 3:04 PM Karthik Sankar <[email-masked]>
> wrote:
>
>> Kind reminder!!!!
>>
>> Where are we in this order?
>>
>> Can someone update?
>>
>> Regards,
>>
>>
>>
>> On Mon, 20 Jul 2020 at 10:35, Karthik Sankar <[email-masked]>
>> wrote:
>>
>>> Hi Vipin,
>>>
>>> The actual item to be sent to the vendor so he can fix it and send it
>>> back.
>>>
>>> @Moataz Salah El Din <[email-masked]>  Where is the item?
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Sun, 19 Jul 2020 at 18:30, Vipin Raj <[email-masked]> wrote:
>>>
>>>> Hi Karthik,
>>>>
>>>> Still I didn't receive a missing part from any driver.
>>>>
>>>> On Sun, Jul 19, 2020 at 4:36 PM Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly update on this.
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> On Thu, 16 Jul 2020 at 12:40, Karthik Sankar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Vipin,
>>>>>>
>>>>>> I apologize for the confusion.
>>>>>>
>>>>>> @Moataz Salah El Din <[email-masked]> Is the item in the
>>>>>> warehouse already? If so, please hand it over to Vipin so he can give it to
>>>>>> the inbound driver (Nasir).
>>>>>>
>>>>>> Please send the item with Nasir (Inbound driver). Vendor will replace
>>>>>> the item and send the complete part.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, 16 Jul 2020 at 11:54, <[email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Part was not given to a driver yet.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please send the item back to us, we will change the necessary part
>>>>>>> and send it back.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Yaser Mosanna
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Vipin Raj <[email-masked]>
>>>>>>> *Sent:* Thursday, July 16, 2020 11:38 AM
>>>>>>> *To:* Mohit Caleb <[email-masked]>
>>>>>>> *Cc:* Karthik Sankar <[email-masked]>; Moataz Salah El Din <
>>>>>>> [email-masked]>; Yaser Mosanna <[email-masked]>; Syed
>>>>>>> Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
>>>>>>> mazhar <[email-masked]>; customer care <[email-masked]>
>>>>>>> *Subject:* Re: Order #100128730 // AWB# 607132081904
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Mohit,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> I didn't receive a missing part from any driver.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> @Vipin Raj <[email-masked]>
>>>>>>>
>>>>>>> Did you receive the missing part from the driver?
>>>>>>>
>>>>>>> Kindly confirm here
>>>>>>>
>>>>>>> ᐧ
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Kind reminder!!!
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hello Syed/Vipin,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please confirm if the sparepart is received.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Moataz Salah El Din <[email-masked]> As per the customer,
>>>>>>> collection has been done already. Please ship the item together with the
>>>>>>> sparepart to avoid confusion.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hello Syed,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Vendor will give the spare part tomorrow. Our inbound driver Nasir
>>>>>>> will hand it over to you tomorrow. Once received, please confirm and ship
>>>>>>> it to the customer.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Appreciate your help on this matter.
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Yaser,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Could you please assist in sending us the spare part?
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Dear Mazhar,
>>>>>>>
>>>>>>> Please cancel the collection of the subject AWB
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> *Best regards,*
>>>>>>>
>>>>>>> *Moataz Salah El-Din*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>> www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "Outbound.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards
>>>>>>>
>>>>>>> Vipin
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>>
>>>> *Vipin Raj*
>>>> FC Supervisor
>>>>
>>>>
>>>> *E* [email-masked]
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
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>>>>
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>>>>
>>>
>
> --
>
> *Vipin Raj*
> FC Supervisor
>
>
> *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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> .
>

-- 
*Best Regards,*

*Michael C. Rolle*