Subject: Re: R3716753635 || 100156859
From: Michaela Manibo <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Mahmoud Omar <[email-masked]>, Alaa Musa <[email-masked]>, Tariq Alkhiat <[email-masked]>, customer care <[email-masked]>, "ae.mumzworld" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Thu, 23 Jul 2020 12:12:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer said no one called him on 17th July. Please ensure to call him at
*00966557753452* and ensure collection today please.

Please share a phone number for the customer to follow up on as well.

Thanks

On Thu, Jul 23, 2020 at 12:02 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Mahmoud,
>
> Thank you for the update.
>
> Kindly ensure Today collection, communicate the time with the customer too.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 23 Jul 2020 at 11:50, Mahmoud Omar <[email-masked]> wrote:
>
>> Hi ,
>>
>>
>>
>> We already communicated with him on last 17 of July and he rescheduled
>> collecting and we will retry to collect the retun shipment again .
>>
>>
>>
>> Regards ,
>>
>>
>>
>> *From:* Hyacinth Joyce [mailto:[email-masked]]
>> *Sent:* Thursday, July 23, 2020 7:12 AM
>> *To:* Mahmoud Omar
>> *Cc:* Alaa Musa; Tariq Alkhiat; customer care; ae.mumzworld; Hussain
>> Firoz Miyagamwala
>> *Subject:* Re: R3716753635 || 100156859
>>
>>
>>
>> Hi Mahmoud,
>>
>>
>>
>> Do we have an update?
>>
>>
>>
>> The customer just called to follow up. May we please call him prior to
>> collection and ensure to have it done Today at the earliest.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> On Wed, 22 Jul 2020 at 14:47, Mahmoud Omar <[email-masked]> wrote:
>>
>> Hi ,
>>
>>
>>
>> We will do the needful .
>>
>>
>>
>> Regards ,
>>
>>
>>
>> *From:* Alaa Musa [mailto:[email-masked]]
>> *Sent:* Wednesday, July 22, 2020 10:51 AM
>> *To:* Mahmoud Omar; Tariq Alkhiat
>> *Cc:* customer care; ae.mumzworld; Hussain Firoz Miyagamwala
>> *Subject:* R3716753635 || 100156859
>>
>>
>>
>> Dear Mamhoud,
>>
>>
>>
>> Please arrange for the collection from this customer, we need the item to
>> be collected within today latest tomorrow morning, as  the customer is
>> travelling.
>>
>>
>>
>> Regards,
>>
>> Alaa
>>
>>