Subject: Re: R3716753635 || 100156859
From: Hyacinth Joyce <[email-masked]>
To: Mahmoud Omar <[email-masked]>
Cc: Alaa Musa <[email-masked]>, Tariq Alkhiat <[email-masked]>, customer care <[email-masked]>, "ae.mumzworld" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Thu, 23 Jul 2020 12:02:03 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mahmoud,

Thank you for the update.

Kindly ensure Today collection, communicate the time with the customer too.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 23 Jul 2020 at 11:50, Mahmoud Omar <[email-masked]> wrote:

> Hi ,
>
>
>
> We already communicated with him on last 17 of July and he rescheduled
> collecting and we will retry to collect the retun shipment again .
>
>
>
> Regards ,
>
>
>
> *From:* Hyacinth Joyce [mailto:[email-masked]]
> *Sent:* Thursday, July 23, 2020 7:12 AM
> *To:* Mahmoud Omar
> *Cc:* Alaa Musa; Tariq Alkhiat; customer care; ae.mumzworld; Hussain
> Firoz Miyagamwala
> *Subject:* Re: R3716753635 || 100156859
>
>
>
> Hi Mahmoud,
>
>
>
> Do we have an update?
>
>
>
> The customer just called to follow up. May we please call him prior to
> collection and ensure to have it done Today at the earliest.
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> On Wed, 22 Jul 2020 at 14:47, Mahmoud Omar <[email-masked]> wrote:
>
> Hi ,
>
>
>
> We will do the needful .
>
>
>
> Regards ,
>
>
>
> *From:* Alaa Musa [mailto:[email-masked]]
> *Sent:* Wednesday, July 22, 2020 10:51 AM
> *To:* Mahmoud Omar; Tariq Alkhiat
> *Cc:* customer care; ae.mumzworld; Hussain Firoz Miyagamwala
> *Subject:* R3716753635 || 100156859
>
>
>
> Dear Mamhoud,
>
>
>
> Please arrange for the collection from this customer, we need the item to
> be collected within today latest tomorrow morning, as  the customer is
> travelling.
>
>
>
> Regards,
>
> Alaa
>
>