Subject: Re: Email/Chat performance of 22/07/2020
From: Rosette Modiri <[email-masked]>
To: Asad <[email-masked]>
Cc: Ibrahim Hashem <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>, ekta <[email-masked]>, Rodina Magdy <[email-masked]>, Amir Julkarnain <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 23 Jul 2020 00:59:18 -0700 (MST)

Hi Asad, 

Please find below the final Email performance of 22/07/2020. 

The new agents , Samer.salmeh and mohammed.khaled used our zendesk credentials for emails. 

* Samer.salmeh : Rosette's ID 
* mohammed.khaled : Urvika's ID 

Please do let me know if you have any questions or concerns. 

Kind Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Asad" <[email-masked]> 
Cc: "Ibrahim Hashem" <[email-masked]>, "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "ekta" <[email-masked]>, "Rodina Magdy" <[email-masked]>, "Amir Julkarnain" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Thursday, 23 July, 2020 11:41:47 
Subject: Email/Chat performance of 22/07/2020 

Hi Asad, 

Please find below the Email and chat performance of 22/07/2020. 

Agents 	chat 	Good 	Bad 
			
Dipayan 	97 	6 	7 
Tijo 	28 	2 	2 

Please do let me know if you have any questions or concerns. 

Kind Regards, 
Rosette