Subject: Re: KSA Last Mile - Missing/Damaged Order# 600924203_1 SKU: ASK-8702808
From: Mohit Caleb <[email-masked]>
To: Radwa Ali <[email-masked]>, Muhammad Habib <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Thu, 23 Jul 2020 11:16:18 +0400
List-Id: <ccteam.mumzworld.com>

Hello Radwa,

CCTV footage is only meant for an internal investigation.
We have confirmed already the Order was packed without any missing item.
we can share CCTV footage but kindly do not share with the customer.

@Muhammad Habib <[email-masked]> - Kindly share the footage

Thanks & Regards,

On Thu, Jul 23, 2020 at 11:09 AM <[email-masked]> wrote:

> Hi @'Eugene Mugisa' <[email-masked]>,
>
> Please advise on this ? we need confirmation for the Missing item and the
> CCTV.
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Wednesday, July 22, 2020 1:17 PM
> *To:* 'Mohit Caleb' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Eugene Mugisa' <
> [email-masked]>
> *Subject:* KSA Last Mile - Missing/Damaged Order# 600924203_1 SKU:
> ASK-8702808
>
>
>
>
>
> Hi Mohit,
>
> Please approve sharing the CCTV footage as the order has a missing item
> and as per outbound this is packed correctly when the item confirmed twice
> she did not receive the item.
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>

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