Subject: Re: Missing Parts // Order 100128360
From: Mostafa Said <[email-masked]>
To: Omar Khaled <[email-masked]>, Furqan hameed <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>
Date: Wed, 22 Jul 2020 22:01:39 +0400
List-Id: <ccteam.mumzworld.com>

+Furqan hameed <[email-masked]> Could you please check if we received
bundle or single as the location is empty.

On Wed, Jul 22, 2020 at 5:29 PM Omar Khaled <[email-masked]> wrote:

> Dear Team,
>
> Kindly we need to investigate the below case :
>
> Order no. #100128360
> Item : 3M FILTERTE Replacement Filter - Machine - FAP03
> SKU : NP-FAP03RF
>
> Customer purchased 2 qtys of this item as per they were mentioned on the
> website pack of 4, and he just received 1 pack per each, and asking about
> the other 6 packs that he didn't receive.
>
> So we need to check if they are missing parts that we did not deliver to
> the customer or not, as per the customer is already sending emails
> regarding this matter, and also he sent a screenshot from the website
> regarding this item.
>
>
> Thanks & Regards,
> Omar Khaled
>
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