Subject: RE: Order #600926608 // Sku :AL-800010943 // Name :Feber - Trike Evo Bicycle - Blue // Faulty Piece
From: "Maricris" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'Ashley Fernandes'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "Arjun" <[email-masked]>, <[email-masked]>, "Nikil" <[email-masked]>
Date: Wed, 22 Jul 2020 13:45:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

As I checked in our system, the last purchase received was on 06-April and delivered on 08-April. We cannot consider this item as manufacture default 3 months after the purchase, our policy is we are replacing items with a new one during 8 days after the date of purchase for manufacture default or missing part.

Sorry, in this case we cannot do anything.

 

BEST REGARDS...*

Maricris Pati

 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City , opp Sign Work | 

Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971 4 2476799  | Mobile : +971 566454542

 <http://www.algt-me.com/> www.algt-me.com

P Save a tree. Please don't print this e-mail unless it's really necessary

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Wednesday, July 22, 2020 11:06 AM
To: Ivy <[email-masked]>; Abel <[email-masked]>; Maricris <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Samran Iftikhar <[email-masked]>; Alina D'Souza <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Order #600926608 // Sku :AL-800010943 // Name :Feber - Trike Evo Bicycle - Blue // Faulty Piece

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :Faulty piece  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark