Subject: Re: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st, U-Pressure Fit Auto - Close Door Gates White // Defective
From: Denmark A <[email-masked]>
To: Abdul Monim <[email-masked]>
Cc: Suzanne <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Wed, 22 Jul 2020 10:26:25 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abdul,

Find the attached VRA for your reference.

Regards,
Den mark

On Wed, Jul 22, 2020 at 10:15 AM Abdul Monim <[email-masked]> wrote:

> Dear Den mark,
>
>
>
> We need an urgent GRV please.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Abdul Monim [mailto:[email-masked]]
> *Sent:* Sunday, July 19, 2020 2:31 PM
> *To:* [email-masked]' <[email-masked]>; 'Denmark A' <
> [email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
> [email-masked]>
> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
> U-Pressure Fit Auto - Close Door Gates White // Defective
>
>
>
> Dear Den mark,
>
>
>
> Prepare a GRV please.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* [email-masked] [mailto:[email-masked] <[email-masked]>]
>
> *Sent:* Sunday, July 19, 2020 11:52 AM
> *To:* 'Denmark A' <[email-masked]>; 'Abdul Monim' <
> [email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
> [email-masked]>
> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
> U-Pressure Fit Auto - Close Door Gates White // Defective
>
>
>
> @Abdul Monim [email-masked] please facilitate. Thank you.
>
>
>
> Regards,
>
>
>
> *Suzanne M. Abagat*
>
> Brand |Training Manager
>
> Middle East Region
>
>
>
>
>
>
>
>
> *AREEN East & West LLC*
>
> *TRN:* 100260987100003
>
> P.O.Box 1693 , Dubai – UAE
>
> Tel : +971 4 2678888
>
> Mob : +971 56 1998 372
>
> E-mail : [email-masked]
>
> ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ
>
>
>
>  *Please consider the environment when printing this
> email.*
>
> This message and any attachments are confidential and intended solely for
> the addressees. If you receive this message in error, please delete it
> immediately and notify the sender at [email-masked] or by telephone +971
> 4 2678888.
>
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>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, July 19, 2020 11:45 AM
> *To:* Suzanne <[email-masked]>
> *Cc:* Abdul Monim <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Alina
> D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>;
> Samran Iftikhar <[email-masked]>
> *Subject:* Re: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
> U-Pressure Fit Auto - Close Door Gates White // Defective
>
>
>
> Dear Suzanne,
>
>
>
> Can you please update us here, thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 8, 2020 at 5:02 PM Suzanne <[email-masked]> wrote:
>
> Dear Valued Partners,
>
>
>
> We kindly request when filing any report or claim in the future please
> find the SOP attached. Please send us the defective items for evaluation.
>
>
>
> We require all those information to avoid any delays in resolving. As you
> know, we have to share the details as well to our Quality dept. in
> Netherlands and due to time and work day difference this may cause
> disruptions so therefore we are doing our best to take immediate action if
> all required information is shared to us then we can collate it in one go
> for evaluation purposes. I hope you understand.
>
>
>
> I look forward to your cooperation to serve you better. Thank you.
>
>
>
> Regards,
>
> Suzanne
>
>
>
> *From:* Abdul Monim <[email-masked]>
> *Sent:* Wednesday, July 8, 2020 3:59 PM
> *To:* 'Denmark A' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
> [email-masked]>; [email-masked]
> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
> U-Pressure Fit Auto - Close Door Gates White // Defective
>
>
>
> Hi Den Mark,
>
>
>
> Is it attached one?.
>
>
>
> @ Ms. Suzanne
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
> *Sent:* Wednesday, July 8, 2020 2:08 PM
> *To:* Abdul Monim - Areen E&W <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Samran Iftikhar <[email-masked]
> >
> *Subject:* Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
> U-Pressure Fit Auto - Close Door Gates White // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Comments :This item has been received a month ago with parts missing and
> with communications and Calls to mumzworld up to date no one came to
> collect the item and refund the money. At least I could have order it from
> somewhere else than having a product laying down in my place with no use.
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>