Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 / CBJ200709606902 << Reference ID: 58845153 >>
From: Amir Julkarnain <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, "Mohanad Abououf (DHL AE)" <[email-masked]>, [email-masked], Ronald Gaviola <[email-masked]>, Alaa Musa <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Wed, 22 Jul 2020 09:08:43 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

What is the update on this? Was the item collected already?

Best Regards,

On Mon, 20 Jul 2020 at 13:14, <[email-masked]> wrote:

> Hi Amir,
>
> Please note the below information is submitted to origin team to collect
> shipment.
>
> Request you to please ask shipper to contact local dhl office confirming
> that awb is ready with shipper in order to expedite collection.
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Pooja Kanojia for Khalid*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked]
> >> Cc: [email-masked]
> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 / CBJ200709606902
> << Reference ID: 58845153 >>
> >> Sent: Mon, 20 Jul 2020 09:19:14 UTC+04:00
> >>
> >>
> Hello Jestin,
>
> >>
> We have forwarded all the necessary details from our end. We have shared
> the information below to you on the previous email dated Sun, 28 Jun
> 2020.
>
> >>
> DHL AWB# 1616530543
>
>
>    - Piece # 1: JD014600007930820759
>
>
>    - Piece # 2: JD014600007930820760
>
>
>    - Piece # 3: JD014600007930820761
>
> This collection is taking too long. Kindly prioritize this case as this is
> pending since.
>
> >>
> Best Regards,
>
> >>
>
>
> >>
> On Sun, 19 Jul 2020 at 12:22, <[email-masked]> wrote:
> >>
>
>> Dear Amir,
>>
>>
>> >>
>>
>> DHL Oman spoke with Ms. Fatma and she advised she does not have the AWB
>> for the shipment. Please send her the AWB and confirm once ready.
>>
>>
>> >>
>> Should you require any further assistance, please contact me directly.
>>
>> >>
>>
>> >>
>>
>> >>
>> Best Regards,
>>
>> >>
>>
>> >>
>> *Jestin Franco*
>> Key Account Advisor
>>
>> >>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>> >>
>>
>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>> >>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked], [email-masked],
>> [email-masked], [email-masked]
>> >> Cc: [email-masked], [email-masked]
>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 /
>> CBJ200709606902 << Reference ID: 58845153 >>
>> >> Sent: Sat, 18 Jul 2020 10:12:18 UTC+04:00
>> >>
>> >>
>> Hello Team,
>>
>> >>
>> As per the customer the items were ready for collection. Please ensure
>> that this will be collected asap.
>>
>> >>
>> Best Regards
>>
>>
>> >>
>> On Wed, 15 Jul 2020 at 12:07, <[email-masked]> wrote:
>> >>
>>
>>> Dear Amir,
>>>
>>> Please note courier attempted collection yesterday but shipment not
>>> ready.
>>>
>>>
>>> >>
>>> Should you require any further assistance, please contact me directly.
>>>
>>> >>
>>>
>>> >>
>>>
>>> >>
>>> Best Regards,
>>>
>>> >>
>>>
>>> >>
>>> *Milind for Khalid*
>>> Key Account Advisor
>>>
>>> >>
>>> DHL EXPRESS
>>> P.O.Box 6252
>>> Dubai
>>> United Arab Emirates
>>> 2924114
>>>
>>>
>>> >>
>>>
>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>> >>
>>>
>>>
>>> >>
>>>
>>> >>
>>>
>>>
>>> >>
>>>
>>> >>
>>>
>>>
>>> >>
>>> >>
>>>
>>> >> *Original Message ...*
>>> >> From: [email-masked]
>>> >> To: [email-masked], [email-masked],
>>> [email-masked], [email-masked]
>>> >> Cc: [email-masked], [email-masked]
>>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 /
>>> CBJ200709606902 << Reference ID: 58845153 >>
>>> >> Sent: Tue, 14 Jul 2020 08:47:28 UTC+04:00
>>> >>
>>> >>
>>> Hello Team,
>>>
>>> >>
>>> Any update on this? Are we able to contact the customer?
>>>
>>> >>
>>> Best
>>>
>>>
>>> >>
>>> On Mon, 13 Jul 2020 at 08:52, Amir Julkarnain <[email-masked]>
>>> wrote:
>>> >>
>>>
>>>> Hello Mohamed,
>>>>
>>>> >>
>>>> I spoke to the customer and she said she only had a missed call once
>>>> and she was busy that time. She called back several times but was not able
>>>> to yield a response from your side.
>>>>
>>>> >>
>>>> Moreover, please see the alternative number that you can reach.
>>>>
>>>> >>
>>>> *Ali Sultan - +968 99 456 543*
>>>>
>>>> >>
>>>> Best Regards
>>>>
>>>> >>
>>>> On Sun, 12 Jul 2020 at 16:36, <[email-masked]> wrote:
>>>> >>
>>>>
>>>>> Dear Amir,
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> Please note the Collection is still pending due to no responce on
>>>>> Shippers Phone number and origin has sent email to Shipper email ID still
>>>>> no responce.
>>>>>
>>>>> Requesting you to please Provide Alternate contact number for Shipper
>>>>> in order to arrange collection at the earliest.
>>>>>
>>>>>
>>>>> Should you require any further assistance, please contact me directly.
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> Best Regards,
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> *Mohamed Shabreen*
>>>>> Key Account Advisor
>>>>>
>>>>> >>
>>>>> DHL EXPRESS
>>>>> P.O.Box 6252
>>>>> Dubai
>>>>> United Arab Emirates
>>>>> 600567567
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>> >>
>>>>>
>>>>> >> *Original Message ...*
>>>>> >> From: [email-masked]
>>>>> >> To: [email-masked], [email-masked],
>>>>> [email-masked]
>>>>> >> Cc: [email-masked], [email-masked],
>>>>> [email-masked]
>>>>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 << Reference
>>>>> ID: 58845153 >>
>>>>> >> Sent: Sat, 11 Jul 2020 09:33:46 UTC+04:00
>>>>> >>
>>>>> >>
>>>>> Hello Khalid,
>>>>>
>>>>> >>
>>>>> Was this collected already? Where can we track it?
>>>>>
>>>>> >>
>>>>> Best
>>>>>
>>>>>
>>>>> >>
>>>>> On Thu, 9 Jul 2020 at 05:07, <[email-masked]> wrote:
>>>>> >>
>>>>>
>>>>>> Hi Amir,
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> Good day.
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> We are currently awaiting updates from our origin team.
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> The collection has been scheduled under reference : CBJ200709606902.
>>>>>>
>>>>>>
>>>>>> >>
>>>>>> Should you require any further assistance, please contact me directly.
>>>>>>
>>>>>> >>
>>>>>> Best Regards,
>>>>>>
>>>>>> >>
>>>>>> *Khalid Khalfan*
>>>>>> Key Account Advisor
>>>>>>
>>>>>> >>
>>>>>> DHL EXPRESS
>>>>>> P.O.Box 6252
>>>>>> Dubai
>>>>>> United Arab Emirates
>>>>>> 2924114
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>> >>
>>>>>>
>>>>>> >> *Original Message ...*
>>>>>> >> From: [email-masked]
>>>>>> >> To: [email-masked], [email-masked],
>>>>>> [email-masked], [email-masked], [email-masked],
>>>>>> [email-masked]
>>>>>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 << Reference
>>>>>> ID: 58845153 >>
>>>>>> >> Sent: Wed, 08 Jul 2020 15:13:15 UTC+04:00
>>>>>> >>
>>>>>> >>
>>>>>> Hello Team,
>>>>>>
>>>>>> >>
>>>>>> Any udpate on this? Was this done?
>>>>>>
>>>>>> >>
>>>>>> Best
>>>>>>
>>>>>>
>>>>>> >>
>>>>>> On Tue, 7 Jul 2020 at 07:59, Moataz Salah El Din <
>>>>>> [email-masked]> wrote:
>>>>>> >>
>>>>>>
>>>>>>> Hi Khalid,
>>>>>>> Please proceed
>>>>>>>
>>>>>>> >>
>>>>>>> On Tue, 7 Jul 2020 at 02:44, <[email-masked]> wrote:
>>>>>>> >>
>>>>>>>
>>>>>>>> Hi Moataz,
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> Good day.
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> Please confirm if this shipment is to be connected via road. This
>>>>>>>> is a 1.5KG shipment.
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> Should you require any further assistance, please contact me
>>>>>>>> directly.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> >>
>>>>>>>> *Khalid Khalfan*
>>>>>>>> Key Account Advisor
>>>>>>>>
>>>>>>>> >>
>>>>>>>> DHL EXPRESS
>>>>>>>> P.O.Box 6252
>>>>>>>> Dubai
>>>>>>>> United Arab Emirates
>>>>>>>> 2924114
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>>>>> >>
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >> *Original Message ...*
>>>>>>>> >> From: [email-masked]
>>>>>>>> >> To: [email-masked], [email-masked],
>>>>>>>> [email-masked]
>>>>>>>> >> Cc: [email-masked], [email-masked]
>>>>>>>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 <<
>>>>>>>> Reference ID: 58845153 >>
>>>>>>>> >> Sent: Mon, 06 Jul 2020 08:59:16 UTC+04:00
>>>>>>>> >>
>>>>>>>> >>
>>>>>>>> Dears,
>>>>>>>> Any update on this?
>>>>>>>> We need to collect the packages ASAP
>>>>>>>>
>>>>>>>> >>
>>>>>>>> AWB# 1616530543
>>>>>>>>
>>>>>>>>    - Piece # 1: JD014600007930820759
>>>>>>>>
>>>>>>>>
>>>>>>>>    - Piece # 2: JD014600007930820760
>>>>>>>>
>>>>>>>>
>>>>>>>>    - Piece # 3: JD014600007930820761
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> On Sun, 5 Jul 2020 at 14:28, Amir Julkarnain <[email-masked]>
>>>>>>>> wrote:
>>>>>>>> >>
>>>>>>>>
>>>>>>>>> Hello Team,
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> Any update on this request?
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> Best Regards
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> On Sat, 4 Jul 2020 at 08:48, Amir Julkarnain <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>>> Hello Team,
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> Where are we on this? Kindly prioritize. The customer is really
>>>>>>>>>> upset about this delay in collection. Please update.
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> Best Regards
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> On Wed, 1 Jul 2020 at 14:45, Amir Julkarnain <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>>> Hello Team,
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>> Any update on this?
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>> Best Regards
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>> On Tue, 30 Jun 2020 at 15:41, Moataz Salah El Din <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>> >>
>>>>>>>>>>>
>>>>>>>>>>>> Dears,
>>>>>>>>>>>> Please find the attached needed document. It was sent to the
>>>>>>>>>>>> customer as well
>>>>>>>>>>>>
>>>>>>>>>>>> >>
>>>>>>>>>>>> On Tue, 30 Jun 2020 at 15:35, Amir Julkarnain <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>> >>
>>>>>>>>>>>>
>>>>>>>>>>>>> @Moataz Salah El Din <[email-masked]> ,
>>>>>>>>>>>>> >>
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> Need your support here.
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> Best Regards
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> On Tue, 30 Jun 2020 at 02:05, <[email-masked]> wrote:
>>>>>>>>>>>>> >>
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Amir,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Good day.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please provide me with a copies & documents received, after
>>>>>>>>>>>>>> generating waybill : 1616530543. The paperwork can be forwarded to the
>>>>>>>>>>>>>> shipper directly as well.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> If the paperwork is forwarded to the shipper. Please request
>>>>>>>>>>>>>> the shipper to print & hand it over to the courier, along with the shipment.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> Should you require any further assistance, please contact me
>>>>>>>>>>>>>> directly.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> *Khalid Khalfan*
>>>>>>>>>>>>>> Key Account Advisor
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> DHL EXPRESS
>>>>>>>>>>>>>> P.O.Box 6252
>>>>>>>>>>>>>> Dubai
>>>>>>>>>>>>>> United Arab Emirates
>>>>>>>>>>>>>> 2924114
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >> *Original Message ...*
>>>>>>>>>>>>>> >> From: [email-masked]
>>>>>>>>>>>>>> >> To: [email-masked]
>>>>>>>>>>>>>> >> Cc: [email-masked], [email-masked],
>>>>>>>>>>>>>> [email-masked], [email-masked]
>>>>>>>>>>>>>> >> Subject: Re: COLLECTION UPDATE 600830101 - 4020949516 <<
>>>>>>>>>>>>>> Reference ID: 58845153 >>
>>>>>>>>>>>>>> >> Sent: Sun, 28 Jun 2020 17:21:45 UTC+04:00
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> Hello Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> Do we have an update on this. We have created a new request
>>>>>>>>>>>>>> # 1616530543 -
>>>>>>>>>>>>>> DHL AWB# 1616530543
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>    - Piece # 1: JD014600007930820759
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>    - Piece # 2: JD014600007930820760
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>    - Piece # 3: JD014600007930820761
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> On Thu, 25 Jun 2020 at 00:40, <[email-masked]> wrote:
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Moataz,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Good day.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> It appears that there is an error in the waybill, that can
>>>>>>>>>>>>>>> cause issues with the visibility of this shipment.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please find the remarks from our team below.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> '' PLEASE BE INFORMED AS PER CUSTOMER SHE HAVE* 3 PCS NOT 1
>>>>>>>>>>>>>>> PC*S, AND ON HER WAYBILL IS ONLY FOR *1 PCS*, PLEASE CHECK
>>>>>>>>>>>>>>> AND PROVIDE HER THE CORRECT WAYBILL AND INVOICE ''
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> Should you require any further assistance, please contact me
>>>>>>>>>>>>>>> directly.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> *Khalid Khalfan*
>>>>>>>>>>>>>>> Key Account Advisor
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> DHL EXPRESS
>>>>>>>>>>>>>>> P.O.Box 6252
>>>>>>>>>>>>>>> Dubai
>>>>>>>>>>>>>>> United Arab Emirates
>>>>>>>>>>>>>>> 2924114
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >> *Original Message ...*
>>>>>>>>>>>>>>> >> From: [email-masked]
>>>>>>>>>>>>>>> >> To: [email-masked], [email-masked],
>>>>>>>>>>>>>>> [email-masked]
>>>>>>>>>>>>>>> >> Cc: [email-masked], [email-masked]
>>>>>>>>>>>>>>> >> Subject: RE: COLLECTION UPDATE 600830101 - 4020949516 <<
>>>>>>>>>>>>>>> Reference ID: 58845153 >>
>>>>>>>>>>>>>>> >> Sent: Wed, 24 Jun 2020 15:16:57 UTC+04:00
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Amir,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I see the mentioned AWB wasn’t picked up.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Khalid,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Can you please confirm?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Stay Safe!*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Mohanad AbouOuf*
>>>>>>>>>>>>>>> >> Key Accounts Manager
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> DHL EXPRESS
>>>>>>>>>>>>>>> >> P.O.Box 6252
>>>>>>>>>>>>>>> >> Dubai, Meydan
>>>>>>>>>>>>>>> >> United Arab Emirates
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Mobile: +971 56 177 0271
>>>>>>>>>>>>>>> >> Toll Free: 600 567 567
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *DHL Express – Excellence. Simply delivered.*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [[:removedImage(image001.png):]]
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [[:removedImage(image002.gif):]]*GO**GREEN* *–
>>>>>>>>>>>>>>> Environmental protection with DHL*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Please consider your environmental responsibility before
>>>>>>>>>>>>>>> printing this e-mail.*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *From:* Amir Julkarnain [mailto:[email-masked]]
>>>>>>>>>>>>>>> >> *Sent:* Wednesday, June 24, 2020 2:07 PM
>>>>>>>>>>>>>>> >> *To:* ae.mumzworld <[email-masked]>; Mohanad
>>>>>>>>>>>>>>> Abououf (DHL AE) <[email-masked]>
>>>>>>>>>>>>>>> >> *Cc:* Moataz Salah El Din <[email-masked]>; Ronald
>>>>>>>>>>>>>>> Gaviola <[email-masked]>
>>>>>>>>>>>>>>> >> *Subject:* Re: COLLECTION UPDATE 600830101 - 4020949516
>>>>>>>>>>>>>>> << Reference ID: 58845153 >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hello Mohanad,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Any udpate on this? Please prioritize.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best regards
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 23 Jun 2020 at 13:55, Amir Julkarnain <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Khalid,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> 4020949516  this is the tracking number for the collection.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 23 Jun 2020 at 12:50, <[email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Amir,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Good day.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please provide me with the booking reference number, in
>>>>>>>>>>>>>>> order to check advise on the collection status.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Should you require any further assistance, please contact me
>>>>>>>>>>>>>>> directly.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Khalid Khalfan*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Key Account Advisor
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> DHL EXPRESS
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> P.O.Box 6252
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dubai
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> United Arab Emirates
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> 2924114
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [[:removedImage(image005.jpg):]]
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >> *Original Message ...*
>>>>>>>>>>>>>>> >> From: [email-masked]
>>>>>>>>>>>>>>> >> To: [email-masked]
>>>>>>>>>>>>>>> >> Cc: [email-masked], [email-masked]
>>>>>>>>>>>>>>> >> Subject: COLLECTION UPDATE 600830101 - 4020949516
>>>>>>>>>>>>>>> >> Sent: Sun, 21 Jun 2020 13:38:39 UTC+04:00
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hello Team,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Can we have an update on this collection? The request was
>>>>>>>>>>>>>>> submitted on the 16th. Please prioritize.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best regards
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j
>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >> [[:removedImage(image006.jpg):]]
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j
>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >> [[:removedImage(image006.jpg):]]
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: amir.j
>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>> >> [[:removedImage(image006.jpg):]]
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> >>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>> >>
>>>>>>>>>>>>> >>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> >>
>>>>>>>>>>>>
>>>>>>>>>>>> >>
>>>>>>>>>>>> --
>>>>>>>>>>>> >>
>>>>>>>>>>>> *Best regards,*
>>>>>>>>>>>> *Moataz Salah El-Din*
>>>>>>>>>>>> >> Customer Care Representative
>>>>>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>> [[:removed invalid image, no reference provided, alt text
>>>>>>>>>>>> "Inline image 1":]]
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>> --
>>>>>>>>>>> >>
>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>> >>
>>>>>>>>>>> >>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> --
>>>>>>>>>> >>
>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>> >> Junior Team Leader
>>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>> >>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> --
>>>>>>>>> >>
>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>> >> Junior Team Leader
>>>>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>> >>
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> --
>>>>>>>> >>
>>>>>>>> *Best regards,*
>>>>>>>> *Moataz Salah El-Din*
>>>>>>>> >> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>> www.mumzworld.com
>>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>
>>>>>>> >>
>>>>>>>
>>>>>>> >>
>>>>>>> --
>>>>>>> >>
>>>>>>> *Best regards,*
>>>>>>> *Moataz Salah El-Din*
>>>>>>> >> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>> www.mumzworld.com
>>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>> >>
>>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> --
>>>>>> >>
>>>>>> *Amir Hussain Julkarnain*
>>>>>> >> Junior Team Leader
>>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>> >>
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>> --
>>>>> >>
>>>>> *Amir Hussain Julkarnain*
>>>>> >> Junior Team Leader
>>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>> >>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>
>>>> >>
>>>>
>>>> >>
>>>> --
>>>> >>
>>>> *Amir Hussain Julkarnain*
>>>> >> Junior Team Leader
>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>> >>
>>>> >>
>>>>
>>>
>>> >>
>>>
>>> >>
>>>
>>> --
>>> >>
>>> *Amir Hussain Julkarnain*
>>> >> Junior Team Leader
>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>> District, PO Box 500245, Dubai, UAE
>>> >>
>>> >>
>>>
>>>
>>> >>
>>>
>>>
>>> >>
>>>
>>
>> >>
>>
>> >>
>>
>> --
>> >>
>> *Amir Hussain Julkarnain*
>> >> Junior Team Leader
>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>> District, PO Box 500245, Dubai, UAE
>> >>
>> >>
>>
>>
>> >>
>>
>>
>> >>
>>
>
>
> >>
>
> --
> >>
> *Amir Hussain Julkarnain*
> >> Junior Team Leader
> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
> District, PO Box 500245, Dubai, UAE
> >>
> >>
>
>
>
>

-- 
*Amir Hussain Julkarnain*
Junior Team Leader
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE