Subject: Re: CRA_AR_RE13205
From: Yaseen Shaqra <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, Anas nazzal <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Mostafa saad <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Tue, 21 Jul 2020 19:06:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please note that we have placed a new order for the customer 700247516, as
the customer cannot wait for the confirmation

On Tue, Jul 21, 2020 at 10:22 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Alina and Denmark
>
> Kindly receive CRA.
>
> Regards
>
> On Mon, Jul 20, 2020 at 9:54 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Alina and Denmark
>>
>> Kindly receive CRA.
>>
>> Regards
>>
>> On Sun, Jul 19, 2020 at 9:31 AM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Denmark / Mostafa,
>>>
>>> We need to receive the CRA as customer received 3 different items and
>>> not the one she ordered.
>>>
>>> Hence we need to give her a GC OR Replacement for her orders.
>>>
>>> CRA Not closed as we need to receive the CRA on system
>>>
>>> Regards,
>>> Alina
>>>
>>> On Sun, Jul 19, 2020 at 9:25 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Noted will close the cra  CRA_AR_RE13205
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Sun, Jul 19, 2020 at 9:10 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Denmark A <[email-masked]> ...What is the update here?
>>>>>
>>>>> On Sat, Jul 18, 2020 at 12:32 PM Anas nazzal <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Mark,
>>>>>>
>>>>>> KIndly assist with the below as the customer called again to
>>>>>> follow up.
>>>>>>
>>>>>> Best regards,
>>>>>> Anas Nazzal
>>>>>>
>>>>>> On Wed, Jul 15, 2020 at 10:04 AM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly receive CRA of 700244424.
>>>>>>> 3 items aren't delivered to the customer which are the  SKUs:
>>>>>>> TCI-745114650511
>>>>>>> LTE-6990177
>>>>>>> TCI-5412533414745
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Tue, Jul 14, 2020 at 10:33 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Thanks for collecting the Extra item.
>>>>>>>>
>>>>>>>> 3 items aren't delivered to the customer which are the  SKUs:
>>>>>>>> TCI-745114650511
>>>>>>>> LTE-6990177
>>>>>>>> TCI-5412533414745
>>>>>>>>
>>>>>>>> Kindly receive the CRA to refund the customer.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Sun, Jul 12, 2020 at 11:10 AM Mark Anthony Laraga <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Mostafa,
>>>>>>>>>
>>>>>>>>> Received the extra item.
>>>>>>>>>
>>>>>>>>> +Outbound.fc <[email-masked]>  , We will hand over to
>>>>>>>>> your team the extra item received from Last Mile to proceed further.
>>>>>>>>>
>>>>>>>>> @Alina D'Souza <[email-masked]> , Please close the CRA.
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>> Mark.
>>>>>>>>>
>>>>>>>>> On Sun, Jul 12, 2020 at 9:59 AM Mostafa saad <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> @Mohamed Magdy <[email-masked]>  FYI regarding the Extra
>>>>>>>>>> Item
>>>>>>>>>> Regards
>>>>>>>>>> Mostafa Saad
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sun, Jul 12, 2020 at 9:31 AM Abdelmohsen basha <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> 700244424
>>>>>>>>>>>
>>>>>>>>>>> Thanks
>>>>>>>>>>>
>>>>>>>>>>> On Sat, 11 Jul 2020 at 16:15, Mostafa saad <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dears,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> We received this CAR ( CRA_AR_RE13205 ) from the customer but
>>>>>>>>>>>> we didn't find it on the sheet.
>>>>>>>>>>>>
>>>>>>>>>>>> @Returns.fc <[email-masked]> we will send it now to
>>>>>>>>>>>> your side and please provide to e the So number to proceed.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> @Alina D'Souza <[email-masked]> FYI
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>> --
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>>>>>>>>>> send an email to [email-masked].
>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADkUfgcYtmpGq-A0jyWfsWddu1P7gPkcxFJh1hsseKxeZMuAqQ%40mail.gmail.com
>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADkUfgcYtmpGq-A0jyWfsWddu1P7gPkcxFJh1hsseKxeZMuAqQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>> .
>>>>>>>>>>
>>>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE