Subject: Re: Order # 100143772_1 /100143772_2
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: "Raghu Nalloor (R3PL)" <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Taqwa Ali <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Tue, 21 Jul 2020 17:44:06 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
confirm

On Fri, Jul 17, 2020 at 10:13 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Hussain,
>
> Please create the CRA for 100143772_2, the customer keeps on asking about
> her refund.
>
> The subject order has already been canceled by IMile.
>
>
> Awaiting your reply. Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, Jul 5, 2020 at 9:19 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel the order - 100143772_2  and create the CRA.
>>
>> The customer keeps on following up on her refund. We are unable to
>> proceed because of this.
>>
>> We need an urgent update on this. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, Jun 27, 2020 at 11:15 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Please cancel and create the CRA
>>>
>>> There is an existing ticket  #1137915
>>> <https://mumzworldhelp.zendesk.com/agent/#/tickets/1137915> .  The
>>> customer keeps on asking for a refund. We are unable to proceed unless this
>>> part has been canceled.
>>>
>>> Awaiting your reply. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sat, Jun 13, 2020 at 1:07 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Zubair and Hussain,
>>>>
>>>> Please cancel this order  100143772_2, the first part has already been
>>>> canceled by the outbound team here.
>>>>
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]>  - please create
>>>> the CRA asap and advise when done. The customer keeps on following up and
>>>> very upset.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Wed, Jun 3, 2020 at 10:20 AM Taqwa Ali <[email-masked]> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> Please cancel the order
>>>>> SHIP TOفراس الخراري
>>>>> Road number 6
>>>>> second industrial
>>>>> Jubail
>>>>> Saudi Arabia Map
>>>>> SHIP AREA
>>>>> SHIP PHONE966544435996
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>