Subject: Re: Order #600920320 // Sku :TAS-SPS100 // Name :Spectra Baby - S1 Double Electric Pump - Soft Blue // Defectve
From: [email-masked]
To: Abigail Nicole Capinpin <[email-masked]>
Cc: Simone van Geemen <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Denmark A <[email-masked]>, Gabriel Bresse <[email-masked]>
Date: Tue, 21 Jul 2020 13:12:17 +0300
List-Id: <ccteam.mumzworld.com>

Can someone call and explain the issue?!
I receive similar complains when customers place the parts in wrong way

   Eng. Shaimaa Al Khashram
   Owner and Managing Director

   M: +965 99429042
   T:  +965 25736366

> On Jul 21, 2020, at 12:42 PM, Abigail Nicole Capinpin <[email-masked]> wrote:
> 
> 
> Hi Simone,
>  
> Thanks for looping me in. I’ll follow up with Shaimaa as well to close this issue asap.
>  
> Regards,
> Abigail Capinpin 
> Buyer
> 
> P +971 4 433 9455
> E [email-masked] 
> 
> A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>     
> 
> 
>  
> From: Simone van Geemen <[email-masked]> 
> Sent: Tuesday, July 21, 2020 12:37 PM
> To: Denmark A <[email-masked]>; [email-masked]; Abigail Nicole Capinpin <[email-masked]>; Gabriel Bresse <[email-masked]>
> Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Abdelmohsen basha <[email-masked]>
> Subject: RE: Order #600920320 // Sku :TAS-SPS100 // Name :Spectra Baby - S1 Double Electric Pump - Soft Blue // Defectve
>  
> Looping in @Abigail @Gabriel who manage the brand.
>  
> Regards,
>  
>  
> From: Denmark A <[email-masked]> 
> Sent: Tuesday, July 21, 2020 10:20 AM
> To: [email-masked]
> Cc: Lima Premlal <[email-masked]>; Simone van Geemen <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Abdelmohsen basha <[email-masked]>
> Subject: Order #600920320 // Sku :TAS-SPS100 // Name :Spectra Baby - S1 Double Electric Pump - Soft Blue // Defectve
>  
> Dear Vendor,
> 
>  
> 
> Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 
> 
>  
> 
> Return Reason:doesnt_work_or_defective
> Comments :Have used it for one day. And it’s not working as expected.   
> 
>  
> Purchased Date : July 09/2020
> Delivery Date : July 10 / 2020
> Complaint Date : July 14 / 2020
>  
> 
> We appreciate your support in this matter, Thank you. 
> 
>  
> 
> Stay HOME Stay SAFE…
> 
> Best Regards,
> Den mark