Subject: Re: PARTIALLY FULFILLED // Order #200303394
From: Anas nazzal <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Omar Khaled <[email-masked]>, KSA Lastmile <[email-masked]>, Asad <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Tue, 21 Jul 2020 13:53:48 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly do the needful as the customer called again to follow up.

Best Regards,
Anas Nazzal

On Mon, Jul 20, 2020 at 3:12 PM Zubair Wahid <[email-masked]> wrote:

> Hi Omer
> 200303394_1 is assigned to Dubai
> @Eugene Mugisa <[email-masked]> Can you check.
>
> Thanks
> Zubair
>
> On Mon, Jul 20, 2020 at 1:59 PM Omar Khaled <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly need your urgent update regarding the below case :
>>
>> Order no. #200303394_1
>> Order Created : 16-Jun-2020
>> Items :
>> 1- Gentle Cleansing Gel Avocado - Limited Edition
>> 2- Mustela - Gentle Shampoo for Hair (200ml)
>> 3- Mustela - Moisturising Body Lotion (300ml)
>> 4- Mustela - Hydra Bébé Face Cream (40ml)
>> 5- Mustela - Baby Massage Oil (100ml)
>> 6- Attitude - Sensitive Baby Bottle Liquid Dishwashing
>> 7- Seventh Generation Baby Fabric Detergent Liquid 1.47L
>> 8- lulujo - Muslin Wash Cloth 3-pack Pink
>> 9- Maxi-Cosi - CabrioFix Car Seat - Nomad Grey
>> 10- Maxi-Cosi EasyFix Base
>> 11- Mini Plum - Unicorn Personalised Baby Set 7 Pieces_0-3M
>>
>> Customer is very upset and disappointed from our service, as per she
>> wanted to receive all of the above items before she delivers her baby born,
>> and now she sent an email that she already delivered her child, without
>> receiving her order from us.
>>
>> So please we need to fulfill all of the items and deliver them all to the
>> customer urgently, so we can reach customer satisfaction.
>>
>> Thanks & Regards,
>> Omar Khaled
>>
>>