Subject: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: RP Singh TrucareFzc <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Fahad Shafiq <[email-masked]>, Mohamed Magdy <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, Alina D'Souza <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Tue, 21 Jul 2020 09:18:12 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

I have already responded to this mail long time ago - 29 June'20.

I will request Benoy ( Warehouse In-charge) to do the needful, if it is not done yet.

Thanks and Regards,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Denmark A [mailto:[email-masked]]
Sent: Tuesday, July 21, 2020 12:52 PM
To: RP Singh TrucareFzc <[email-masked]>
Cc: Fahad Shafiq <[email-masked]>; Mohamed Magdy <[email-masked]>; Gabriel Bresse <[email-masked]>; Avinash TrucareFzc <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Benoy TrucareFzc <[email-masked]>; Samran Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Dear Rp,

Please respond.

Best Regards,

Denmark

On Sun, Jul 19, 2020 at 3:09 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
+Abdelmohsen basha<mailto:[email-masked]> Please assist.

Regards,
Den mark

On Sun, Jul 19, 2020 at 2:53 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Rp,

Please respond and issue a credit note thank you.

Regards,
Den mark

On Thu, Jul 2, 2020 at 9:09 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Fahad,

Please find the attached file for your reference.

Regards
Samran Iftakhar

On Wed, Jul 1, 2020 at 12:53 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Hi RP,

Please find the Attached VRA_AR_RE1133 and send us the credit note.

Regards
Samran Iftakhar

On Wed, Jul 1, 2020 at 10:29 AM Benoy TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Hi all

The same return of Leapfrog  and keeper items (1 pcs each) are collected yesterday

Thanks
Benoy

From: Mohamed Magdy [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Wednesday, July 1, 2020 9:49 AM
To: RP Singh TrucareFzc
Cc: Samran Iftikhar; Benoy TrucareFzc; Gabriel Bresse; Avinash TrucareFzc; customer care; Returns.fc; Alina D'Souza; Umang Mehrotra; Denmark A
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

@Benoy TrucareFzc<mailto:[email-masked]> ...What is the update here?

On Mon, Jun 29, 2020 at 11:09 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Dear Benoy,

Can you arrange to collect this defective item from Mumzworld warehouse at the earliest.

Thanks,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, June 29, 2020 11:06 AM
To: RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>
Cc: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>; Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi RP,

The item is with us. Please inform your person to collect it at the time of next shipment.

Regards
Samran Iftakhar

On Mon, Jun 29, 2020 at 10:52 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Hi Samran,

This product is currebtly OOS, so you are requested to take it back from the customer and issue a credit note.

Upon receipt of this at our end , we will issue a credit note to Mumzworld.

Let me know if you have further query.

Regards,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, June 29, 2020 10:45 AM
To: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>
Cc: Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi Gabriel,

Please help us to get the response from the vendor.

Regards
Samran Iftakhar

On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]<mailto:[email-masked]>> wrote:
What is the update here?

Thanks

On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash & RP Singh,

Waiting for your good response.

Regards
Samran Iftakhar

On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Any update. Please let me know.

Regards
Samran Iftakhar

On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Please go through with the below mail and revert back ASAP.

Regards
Samran Iftakhar

On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.
Comments : batteries rusted not working

Regards
Samran Iftakhar

--
[Image removed by sender.]

--
[Image removed by sender.]

Subject: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: RP Singh TrucareFzc <[email-masked]>
To: Samran Iftikhar <[email-masked]>, Gabriel Bresse <[email-masked]>
Cc: Avinash TrucareFzc <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>
Date: Mon, 29 Jun 2020 06:52:18 +0000

Hi Samran,

This product is currebtly OOS, so you are requested to take it back from the customer and issue a credit note.

Upon receipt of this at our end , we will issue a credit note to Mumzworld.

Let me know if you have further query.

Regards,

R.P.Singh

Sales Manager

Trucare FZC

1J/12-1,Hamriyah free zone,

PO Box 42106,Sharjah (UAE)

Tel: +971 6 5263945   Fax: +971 6 5263946

Mob : 055-4745256

[email-masked]<mailto:[email-masked]>

www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]]
Sent: Monday, June 29, 2020 10:45 AM
To: Gabriel Bresse <[email-masked]>
Cc: Avinash TrucareFzc <[email-masked]>; Mohamed Magdy <[email-masked]>; RP Singh TrucareFzc <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Denmark A <[email-masked]>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi Gabriel,

Please help us to get the response from the vendor.

Regards

Samran Iftakhar

On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]<mailto:[email-masked]>> wrote:

   What is the update here?

   Thanks

   On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

      Dear Avinash & RP Singh,

      Waiting for your good response.

      Regards

      Samran Iftakhar

      On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

         Dear Avinash,

         Any update. Please let me know.

         Regards

         Samran Iftakhar

         On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

            Dear Avinash,

            Please go through with the below mail and revert back ASAP.

            Regards

            Samran Iftakhar

            On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

               Dear Vendor,

               Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

               Comments : batteries rusted not working

               Regards

               Samran Iftakhar

   --

    <https://docs.google.com/uc?export=download&id=1TwUxdQbyHTEAxJzda671iN8kTIlakz2V&revid=0B5lLaTdeDvqARW1pLzZCQ0tKcXp4aGM2TnQ5Uk44Q2gwanFNPQ>

Subject: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: RP Singh TrucareFzc <[email-masked]>
To: Samran Iftikhar <[email-masked]>, Benoy TrucareFzc <[email-masked]>
Cc: Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>
Date: Mon, 29 Jun 2020 07:09:37 +0000

Dear Benoy,

Can you arrange to collect this defective item from Mumzworld warehouse at the earliest.

Thanks,

R.P.Singh

Sales Manager

Trucare FZC

1J/12-1,Hamriyah free zone,

PO Box 42106,Sharjah (UAE)

Tel: +971 6 5263945   Fax: +971 6 5263946

Mob : 055-4745256

[email-masked]<mailto:[email-masked]>

www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]]
Sent: Monday, June 29, 2020 11:06 AM
To: RP Singh TrucareFzc <[email-masked]>
Cc: Gabriel Bresse <[email-masked]>; Avinash TrucareFzc <[email-masked]>; Mohamed Magdy <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Denmark A <[email-masked]>
Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

Hi RP,

The item is with us. Please inform your person to collect it at the time of next shipment.

Regards

Samran Iftakhar

On Mon, Jun 29, 2020 at 10:52 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:

   Hi Samran,

   This product is currebtly OOS, so you are requested to take it back from the customer and issue a credit note.

   Upon receipt of this at our end , we will issue a credit note to Mumzworld.

   Let me know if you have further query.

   Regards,

   R.P.Singh

   Sales Manager

   Trucare FZC

   1J/12-1,Hamriyah free zone,

   PO Box 42106,Sharjah (UAE)

   Tel: +971 6 5263945   Fax: +971 6 5263946

   Mob : 055-4745256

   [email-masked]<mailto:[email-masked]>

   www.trucare.co<http://www.trucare.co>

   From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
   Sent: Monday, June 29, 2020 10:45 AM
   To: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>
   Cc: Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
   Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working

   Hi Gabriel,

   Please help us to get the response from the vendor.

   Regards

   Samran Iftakhar

   On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]<mailto:[email-masked]>> wrote:

      What is the update here?

      Thanks

      On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

         Dear Avinash & RP Singh,

         Waiting for your good response.

         Regards

         Samran Iftakhar

         On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

            Dear Avinash,

            Any update. Please let me know.

            Regards

            Samran Iftakhar

            On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

               Dear Avinash,

               Please go through with the below mail and revert back ASAP.

               Regards

               Samran Iftakhar

               On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:

                  Dear Vendor,

                  Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

                  Comments : batteries rusted not working

                  Regards

                  Samran Iftakhar

      --

       <https://docs.google.com/uc?export=download&id=1TwUxdQbyHTEAxJzda671iN8kTIlakz2V&revid=0B5lLaTdeDvqARW1pLzZCQ0tKcXp4aGM2TnQ5Uk44Q2gwanFNPQ>