Subject: RE: 19199888 , Broker BR , Caetano, Moreno, Zeca e Tom Veloso , 14/12/2018 , Issue: Buyer called informed that he missed delivery and asked to resend tickets
From: India SS Escalations <[email-masked]>
To: Sinead Bartley <[email-masked]>, India SS Escalations <[email-masked]>, Jose Sanchez <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>, 'Rosette Modiri' <[email-masked]>
Date: Mon, 10 Dec 2018 12:55:45 +0000

@Jose Sanchez<mailto:[email-masked]>

Regards,
Artur

From: Sinead Bartley
Sent: 08 December 2018 17:09
To: India SS Escalations <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>; 'Rosette Modiri' <[email-masked]>
Subject: RE: 19199888 , Broker BR , Caetano, Moreno, Zeca e Tom Veloso , 14/12/2018 , Issue: Buyer called informed that he missed delivery and asked to resend tickets

Hi all,

Could this please be communicated to the seller?

Kind regards,

Sinéad.

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday 8 December 2018 16:46
To: Sinead Bartley <[email-masked]<mailto:[email-masked]>>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]<mailto:[email-masked]>>
Subject: 19199888 , Broker BR , Caetano, Moreno, Zeca e Tom Veloso , 14/12/2018 , Issue: Buyer called informed that he missed delivery and asked to resend tickets

Hi Sinead,

The buyer of this order missed the delivery and the tickets are returning to the sender. The buyer has provided the correct delivery address for the new delivery.

Can you please contact Seller Support to inform Broker BR to resend the tickets to buyer once he receives them.

Buyer's new delivery address:

Name: Tamiris Vianna
Phone no: +55 (0) 17981357418<callto:+55%20(0)%2011953670986>
Address: Rua Dona Maria Antônia de Queirós, 239, apartamento 43,
CEP: 01307-012
São Paulo-SP
Country: Brazil

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 7 December, 2018 19:52:25
Subject: 19199888 , Broker BR , Caetano, Moreno, Zeca e Tom Veloso , 14/12/2018 , Issue: Buyer called informed that he missed delivery and asked to resend tickets

Hi Rosette,

In reference to TID: 19199888, buyer called and informed that she has missed delivery as he provided wrong address. Checked TN and can confirm that tickets are being held at courrier facility and will be returned to sender and asked buyer to provided correct address. Buyer emailed providing new address and asked us to resend the tickets. The new address is as it follows:

Name: Tamiris Vianna
Phone no: +55 (0) 17981357418<callto:+55%20(0)%2011953670986>
Address: Rua Dona Maria Antônia de Queirós, 239, apartamento 43,
CEP: 01307-012
São Paulo-SP
Country: Brazil

Could you please contact seller support to ask seller to resend tickets to buyer's new address as soon as he receives them?

Regards,
Kannedy