Subject: Fwd: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction
From: Rosette Modiri <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Fri, 7 Dec 2018 20:03:29 +0530 (IST)

Hi Edi, 

PFB the update from ashwini, please email the buyer for it. 

Rosette, 

From: "Ashwani Panicker" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 7 December, 2018 04:10:43 
Subject: Fwd: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rosette Maam, 

As per your instructions i made three attempts to talk to buyer however not able to contact him. 
Please can you take further action and notify the rep to send email as its in follow up with him. 

Regards 
Ashwani 

From: "Ashwani Panicker" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 04:41:23 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rosette, 

As per the requirement i tried to call up the buyer however not able to reach him . 

I sent him an email to provide convenient time to call will try again today. 

Regards 
Ashwani 

From: "Rosette Modiri" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Tuesday, 4 December, 2018 21:31:01 
Subject: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Ashwani, 

There's a new age restriction for this event, Event became above 18 years, but buyer purchased under 18. Can you please contact the buyer to confirm if the person using te ticket(s) is over or under 18. Edi can't call buyer due to the time difference. 

Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 December, 2018 19:17:58 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rose, 

Could you please assign this case to any of the night or morning agents as i'm unable to call the buyer due to the time zone to investigate. 

Regards, 
Edivaldo 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Saturday, 1 December, 2018 22:00:51 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Edi, 

Please contact the buyer to confirm if the person using te ticket(s) is over or under 18, we can then investigate the best thing to do. 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Saturday, 1 December, 2018 20:58:18 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 30 November, 2018 22:23:04 
Subject: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rose, 

This is in reference to TID 19010045. The seller emailed informing that there is now a new age restriction and provided proof. 
This event became over 18 years. 

Can you please forward this to the relevant team 
Regards, 
Edivaldo