Subject: Re: TID : 19294152 - FAN SELLER - Event Name : Shania Twain - Date : 02/12/2018 - RAG
From: Rosette Modiri <[email-masked]>
To: Kasende Kibambe Daniels <[email-masked]>
Date: Fri, 7 Dec 2018 13:11:22 +0530 (IST)

Hi Dan, 

Kindly take the ownership of the case, buyer reported rag less than a month as per the new update you've to escalate to payment the proof doesn't matter as it's a RAG case. 

Rosette, 

From: "Kasende Kibambe Daniels" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 21:56:26 
Subject: Re: TID : 19294152 - FAN SELLER - Event Name : Shania Twain - Date : 02/12/2018 - RAG 

Dear Rose, 

Please can you update me on this case. 

Regards, 
Daniels 

From: "kasende" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, December 3, 2018 9:57:42 PM 
Subject: TID : 19294152 - FAN SELLER - Event Name : Shania Twain - Date : 02/12/2018 - RAG 

Dear Rose, 

Please flag this case to agent jack.huang as he was following the case. Got the case from selle, agent ritesh.sinha is following the case but did not send any email to seller and has only confirmed to buyer that he we have received the proofs. 

Probably agent jack.huang should escalate to payment but I have doubt about the proof of Rag that the buyer sent. 

Regards, 
Daniels