Subject: Re: 19297973 ; Broker - CH ; Phil Collins; 04/06/2019 19:00 ; personalisation issue
From: Rosette Modiri <[email-masked]>
To: Sidje <[email-masked]>
Date: Thu, 6 Dec 2018 22:07:32 +0530 (IST)

Hi Sidje, 

According to our system the event is not personalised, so the address on the tickets doesn't matter and the tickets will be valid. 

Rosette, 

From: "Sidje" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 6 December, 2018 13:48:05 
Subject: 19297973 ; Broker - CH ; Phil Collins; 04/06/2019 19:00 ; personalisation issue 

Hi Rosette, 

Buyer emailed complaining about address on the tix. After investigation I can see event is not personalised event but both the tix have been personalised to buyer's name. 

Can you please advise if event is personalised event or not and if address on tix matter? 

Regards, 
Sidje