Subject: Re: 19368832 - Fan Seller - Alejandro Sanz - 15/06/2019 20:00 - Seller emailed is asking for details of buyer, cannot personalise the tix
From: Rosette Modiri <[email-masked]>
To: Kritvamagh Kantarhaas Pathak <[email-masked]>
Date: Thu, 6 Dec 2018 20:30:15 +0530 (IST)

Hi Krit, 

I reviewed the case, the Seller failed to personalise the tickets, the names have been given to him in the confirmation email and now is requesting to walk the buyer in to the event in order to get entry. Unfortunately this is not allowed . Please advise seller to personalise the tickets. 

Rosette, 

From: "Kritvamagh Kantarhaas Pathak" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 6 December, 2018 17:58:36 
Subject: 19368832 - Fan Seller - Alejandro Sanz - 15/06/2019 20:00 - Seller emailed is asking for details of buyer, cannot personalise the tix 

Hi Rosette, 

The fan seller here claims they could not personalise the etix in the name of their buyer initially and hence they have personalised the tix in their name itself and now they cannot personalise the tix in buyer's name as according to "English Court" laws, they had to put names of the someone and till then they did not know buyer's name. Can anything be done here to personalise the tix in the name of the buyer? 

Regards, 

Kritvamagh