Subject: 19242109 - Broker Ticket Network- Event Name : Ottawa Senators Vs. Montreal Canadiens - Date : 06/12/2018 - Buyer chasing tickets
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>
Date: Thu, 6 Dec 2018 20:16:24 +0530 (IST)

Hi Nuno, 

The Buyer of this order is chasing her tickets and provided the proof of her ticketsmaster account. The buyer mentioned that she had purchased different tickets for the same Event from ticketmaster directely which she has already receieved. The agent checked the proof but he couldn't find the tickets purchased from our website, he viewed only the ones the buyer purchased from ticketmaster. 

Can you please contact SS team to check with Broker US if they can transfer the tickets to buyer's ticketmaster account. 

Kind Regards, 
Rosette 

From: "Kasende Kibambe Daniels" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 6 December, 2018 19:44:55 
Subject: TID : 19242109 - Broker Ticket Network- Event Name : Ottawa Senators Vs. Montreal Canadiens - Date : 06/12/2018 - Buyer chasing tickets 

Dear Rose, 

The buyer of this TID: 19242109 claimed that she has not received any tickets from Viagogo, I have requested a proof and she has provided the a screenshot of her account but she has also stated that she purchased tickets from ticketmaster direct what she has already received and they are different from what she purchased from viagogo. 

What she purchased on viagogo is Section 312, Row : M 

What she got from ticketmaster is section 311, Row: O 

Please request the seller to provide the tickets to buyer. 

Regards, 
Daniels