Subject: Re: 18733351 , Broker BR , Roberto Carlos , 15/12/2018 , Issue: Buyer called informing that she purchased wrong tickets because she was advised by an agent to make that purchase
From: Rosette Modiri <[email-masked]>
To: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Wed, 5 Dec 2018 20:33:10 +0530 (IST)

Hi Kan, 

It's buyer's fault, we'll not refund. 

Rosette, 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 18:23:25 
Subject: 18733351 , Broker BR , Roberto Carlos , 15/12/2018 , Issue: Buyer called informing that she purchased wrong tickets because she was advised by an agent to make that purchase 

Hi Rosette, 

In reference to TID: 18733351, buyer called informing that she has purchased tickets for Arquibancada Restricted View because she was advised by an agent through call to make that purchase and informed that she was never aware that it was restricted view. She also informed that the agent mentioned that more money spent means better seats and she opted to buy more expensive tickets expecting better section and views. 

Could you please help here? 

Regards, 
Kannedy