Subject: 18069005 , Broker SK , Name : Paul McCartney Date : 06/12/2018 19:00 , SUBSTITUTION for BUYER
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Wed, 5 Dec 2018 17:30:08 +0530 (IST)

Hi Nuno, 

We have offered replacement tickets to buyer with partial refund of 175 euros, the agent called buyer to explain the offer, buyer accepted the offer but he's requesting for a partial refund of 200 euors otherwise to cancel the order. 

Can you please inform agata.domanska about the buyer's response. 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 15:59:47 
Subject: Tid 18069005 , Broker SK , Name : Paul McCartney Date : 06/12/2018 19:00 , SUBSTITUTION for BUYER 

Hi Rose 

We had offered buyer replacement tickets with a partial refund of 175 euro. Buyer has called informing they will only accept these tickets with a partial refund of 200 euro or to cancel sale. 
I tried pushing back but buyer was not okay could you please inform this to agent agata.domanska as she was the one making this offer. 

Best regards 
fatoumata