Subject: 19055407 - Broker Mx - Maluma - 09/12/2018 - TN issue
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Wed, 5 Dec 2018 14:08:11 +0530 (IST)

Hi Nuno, 

The buyer of this order has claimed the tracking number doesn't work, the agent checked on FedEx website however the tracking number cannot be found. 

Can you please contact SS team to check with Broker MX if they can provide the correct tracking number. 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 11:25:53 
Subject: 19055407 - Broker Mx - Maluma - 09/12/2018 - TN issue 

Respected Ma'am, 

This is with reference to the Transaction ID 19055407. The plan is Fedex and Time To Event is 4 day(s) 18 hour(s) away. 

The buyer of this case came to us thru email claiming the tracking number doesnt work and that the viagogo state is complete. 
I checked and all is true. 

Can you please ask seller support to ask this broker to provide us with the correct number? 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.