Subject: Fwd: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city
From: Rosette Modiri <[email-masked]>
To: Kritvamagh Kantarhaas Pathak <[email-masked]>
Date: Wed, 5 Dec 2018 13:41:58 +0530 (IST)

Hi Krit, 

PFB the update from SS team. 

Rosette, 

From: "Rachel Corcoran" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Nuno Correia" <[email-masked]> 
Cc: "Kritvamagh Kantarhaas Pathak" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 4 December, 2018 21:37:47 
Subject: Re: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city 

Hi All, 

I've just checked the pickup instructions in the transaction tab and they appear to be fine, they may have been remedied meanwhile. 

Kind regards, 

Rachel Corcoran 

Seller Support 

Team Lead: Nikita Griffin 

From: India SS Escalations 
Sent: 04 December 2018 15:57:57 
To: Nuno Correia; India SS Escalations; Rachel Corcoran 
Cc: Kritvamagh Kantarhaas Pathak; Rosette Modiri 
Subject: RE: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city 

[ mailto:[email-masked] | @Rachel Corcoran ] 

Regards, 

Artur 

From: Nuno Correia 
Sent: 04 December 2018 10:04 
To: India SS Escalations <[email-masked]> 
Cc: Kritvamagh Kantarhaas Pathak <[email-masked]>; Rosette Modiri <[email-masked]> 
Subject: Re: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city 

Hello, 

Can you guys please help here? 

Best Regards, 

Nuno Correia | 

From: Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 04 December 2018 09:25:46 
To: Nuno Correia 
Cc: Kritvamagh Kantarhaas Pathak 
Subject: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city 

Hi Nuno, 

This is a Seller Managed Collection event, the buyer received the pickup instructions however the pickup point is in Zapopan and the event is in Monterrey. There is a difference of 800km (9 h 20 min) between the two cities. 

Can you please contact SS team to inform Broker MX to provide the Pickup Point in the Event city. 

Kind Regards, 

Rosette 

From: "Kritvamagh Kantarhaas Pathak" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 2 December, 2018 14:36:24 
Subject: 17244975 - Broker MX - Roger Waters - 09/12/2018 22:00 - Buyer received pickup details for a different city than venue city 

Hi Rosette, 

Please forward the case to the concerned team as the buyer received pickup details in Zapopan, México but the event is in Monterrey, Mexico. There is a difference of 800 km between the cities. 

Regards, 

Kritvamagh