Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction
From: Rosette Modiri <[email-masked]>
To: Vipin Rawat <[email-masked]>
Date: Wed, 5 Dec 2018 13:40:49 +0530 (IST)

thanks vipin. 

From: "Vipin Rawat" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 December, 2018 11:55:45 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rose, 

Ashwani panicker following up this case from the night shift and he called buyer but buyer didn't pick so he is following up for next call. 

Thanks and Regards 
Vipin rawat 

From: "Rosette Modiri" <[email-masked]> 
To: "Vipin Rawat" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Monday, 3 December, 2018 21:29:49 
Subject: Fwd: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Vipin, 

There's a new age restriction for this event, Event became above 18 years, but buyer purchased under 18. Can you please contact the buyer to confirm if the person using te ticket(s) is over or under 18. Edi can't call buyer due to the time difference. 

Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 December, 2018 19:17:58 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rose, 

Could you please assign this case to any of the night or morning agents as i'm unable to call the buyer due to the time zone to investigate. 

Regards, 
Edivaldo 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Saturday, 1 December, 2018 22:00:51 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Edi, 

Please contact the buyer to confirm if the person using te ticket(s) is over or under 18, we can then investigate the best thing to do. 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Saturday, 1 December, 2018 20:58:18 
Subject: Re: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 30 November, 2018 22:23:04 
Subject: 19010045 - Fan seller - Babymetal & Boston Manor & Make Them Suffer - Good Things Festival 2018 - 08/12/2018 - Event restriction 

Hi Rose, 

This is in reference to TID 19010045. The seller emailed informing that there is now a new age restriction and provided proof. 
This event became over 18 years. 

Can you please forward this to the relevant team 
Regards, 
Edivaldo