Subject: Re: 19331838 - Fan Seller - Rammstein - 22/08/2019 19:00 - Ernst Happel Stadion, Vienna, AT - how to personalise
From: Rosette Modiri <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Mon, 3 Dec 2018 20:29:04 +0530 (IST)

Hi Val, 

Can you please call seller and explain her how it works, as they can only personalise the tickets from the point of purchase. 

Rosette, 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 December, 2018 17:13:34 
Subject: Re: 19331838 - Fan Seller - Rammstein - 22/08/2019 19:00 - Ernst Happel Stadion, Vienna, AT - how to personalise 

Hi Rose, 

I informed the seller to contact the point of purchase, she is replying stating that everything is in German so she can t understand. 

Can you please look into this and let me know. 

Thanks 
Valentina 

From: "Rosette Modiri" <[email-masked]> 
To: "Valentina Bonente" <[email-masked]> 
Sent: Monday, 3 December, 2018 16:59:57 
Subject: Re: 19331838 - Fan Seller - Rammstein - 22/08/2019 19:00 - Ernst Happel Stadion, Vienna, AT - how to personalise 

Hi Valentina, 

Please advise seller to contact the point of purchase in order to get the instructions on how to personalise the tickets. 

Rosette, 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 December, 2018 16:22:08 
Subject: 19331838 - Fan Seller - Rammstein - 22/08/2019 19:00 - Ernst Happel Stadion, Vienna, AT - how to personalise 

Hi Rose, 

This seller called me asking how to personalise these tixs. Event is personalised and here are the buyer's details : 

Ticket holder # 1 
Name and surname: Sumaya Fahrner 
Date of birth: 1989-06-16 

Can you please contact the relevant department in order to have more information regarding this personalisation. 

Thanks 

Valentina