Subject: Re: 17345048 - Broker AU - Shania Twain - 12/12/2018 - Unable to verify tickets
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 3 Dec 2018 13:44:56 +0530 (IST)

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 December, 2018 13:41:53 
Subject: Re: 17345048 - Broker AU - Shania Twain - 12/12/2018 - Unable to verify tickets 

This is the one 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 2 December, 2018 13:23:57 
Subject: 17345048 - Broker AU - Shania Twain - 12/12/2018 - Unable to verify tickets 

Hi Rose, 

This is in reference to TID 17345048. The buyer emailed informing that he is unable to find the seat location is any of the maps. Also informed that he assumes that it's on section C as he purchased C reserve . Our venue map does not contain a C reserve section. However i tried to investigate, and according to the venue map click [ http://www.mapaplan.com/seating-plan/melbourne-rod-laver-arena-detailed-numbers-floor-map-chart/high-resolution/melbourne-rod-laver-arena-seating-plan-01-detailed-seat-row-numbers-concert-chart-flat-floor-lower-upper-tier-levels-layout-high-resolution.htm | here ] and the seat details on tickets, it does not come under section C. 

Could you please have a look at this. 

Regards, 
Edivaldo