Subject: ***UNCHECKED*** 19191831 - Fan Seller - Real Madrid vs Valencia - 01/12/2018- Buyer not able to access the tix, she got an error message
From: Caleb Lundinga Lodi <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 1 Dec 2018 21:59:11 +0530 (IST)

Hello Rose, 

The buyer called to inform that when she tried to access the tickets, an error message appeared. 
I assisted the buyer over the phone and gave her the instructions to follow but still she was getting the same error. 

I asked the buyer to send us a screenshot of the error she got. she has provided the requested proof. 

Could you please look at the proof and advise? 

Regards 
Caleb