Subject: RE: 3219362 - Broker CZ- 30 Años De Danza Ballet De Víctor Ullate - 30/11/2018 - Cartuja Center Cite, Sevilla, ES - Event Cancelled
From: Sinead Bartley <[email-masked]>
To: 'Rosette Modiri' <[email-masked]>
Cc: 'Valeria Julia' <[email-masked]>
Date: Sat, 1 Dec 2018 15:19:39 +0000

Hi Rosette,

EDM have marked the event as cancelled; this means that there is now a notification on the top of the page. Once the team dealing with cancelled events picks this up, the automatic emails will then get sent out to buyers so please do not confirm anything to the buyer yet. They can however be assured that someone will be in contact with them in due course.

Kind regards,

Sinéad.

From: Sinead Bartley
Sent: Saturday 1 December 2018 14:35
To: 'Rosette Modiri' <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Subject: RE: 3219362 - Broker CZ- 30 Años De Danza Ballet De Víctor Ullate - 30/11/2018 - Cartuja Center Cite, Sevilla, ES - Event Cancelled

Hi Rosette,

Thank you for forwarding- this has been sent to EDM separately who will action as soon as possible.

Kind regards,

Sinéad.

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday 1 December 2018 13:44
To: Sinead Bartley <[email-masked]<mailto:[email-masked]>>
Cc: Valeria Julia <[email-masked]<mailto:[email-masked]>>
Subject: 3219362 - Broker CZ- 30 Años De Danza Ballet De Víctor Ullate - 30/11/2018 - Cartuja Center Cite, Sevilla, ES - Event Cancelled

Hi Sinead,

The buyer of this order has reported that the particular event is cancelled. The agent investigated the venue website online and has confirmed the information however there's no such information on our website.

Can you please contact EDM department to investigate on this information and mark the event as cancelled in our tools if the information is genuine.

Kind Regards,
Rosette
________________________________
From: "Valeria Julia" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 1 December, 2018 18:52:32
Subject: E-3219362 - Broker CZ- 30 Años De Danza Ballet De Víctor Ullate - 30/11/2018 - Cartuja Center Cite, Sevilla, ES - Event Cancelled

Respected Ma'am,

The buyer of this case came to us thru phone and email informing the event got cancelled, but there is no info in our site.
However, i have searched and found presentations for 30th Nov and 2nd Dec got cancelled.
Can you please inform EDM?

•           Transaction/ Listing number : 19218693 / 274332393

•           Event ID: E-3219362

•           Event Name: 30 Años De Danza.Ballet De Víctor Ullate

•           Event Date: 30/11/2018

•           Geography: Cartuja Center Cite, Sevilla, ES

•           Username: [email-masked]<mailto:[email-masked]>

•           What needs to be done: Mark it as cancelled and refund buyers.

•           Link as proof:
https://cartujacenter.com/escena/ballet-victor-ullate-30-anos-de-danza/<https://protect-eu.mimecast.com/s/Rh88CWLzxh5QRoNh6A2eo?domain=cartujacenter.com>
https://www.diariodesevilla.es/ocio/Ballet-Victor-Ullate-ofrecera-Sevilla_0_1304269972.html<https://protect-eu.mimecast.com/s/ofZqCXLAyhXgVrkiVC19-?domain=diariodesevilla.es>

•           Link to viagogo page: http://www.viagogo.com/ww/E-3219362<https://protect-eu.mimecast.com/s/HRYPCYWBztLvEBjf9Hxie?domain=viagogo.com>

Thanking you in advance for you help.

Kind Regards,
Valeria.