Subject: TID : 17732210 - Broker ES - Madrid vs Valencia - 01/12/2018 Buyer did not receive the tickets yet
From: "Nathan Constant. Mbwata" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 1 Dec 2018 20:45:58 +0530 (IST)

Hi Rosette, 

With reference at the above TID, buyer called informing us that she still not receive yet his tickets, event is within few hours ahead. 
While power seller uploaded the incorrect tickets were already deleted from viagogo, but did not revert back to upload the correct ones. 
Case was already flagged by Sidje agent internal have not respond yet, no update and buyer is chasing his tickets. 

Kindly coordinate with the concerned department to confirm if the seller has already sent the correct tickets or still have them to send. 

With regards, 
Nathan