Subject: 17844647 - Broker BR - Joss Stone - 05/12/2018 - ALTERNATIVE TICKETS
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Lucas Araujo <[email-masked]>
Date: Fri, 30 Nov 2018 21:03:17 +0530 (IST)

Hi Nuno, 

The buyer of this order has refused the alternative tickets offered by Seller. Buyer purchased concession tickets - senior citizen and seller offered concession tickets - student however buyer said he's not a student. 

Can you please contact daniela.macraimacai and inform about buyer's response. 

Kind Regards, 
Rosette 

From: "Lucas Araujo" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 30 November, 2018 16:44:33 
Subject: ***UNCHECKED*** 17844647 - Broker BR - Joss Stone - 05/12/2018 - ALTERNATIVE TICKETS 

Hey Rose, 

Here seller is offering alternative tickets, from concession tickets - senior citizen to concession tickets - student. 
Buyer rang informing that she cannot accept the alternative tickets as she is not student. 

Can you please ask SS team to contact broker and check if he has the original tickets? 

Kind Regards, 
Lucas.