Subject: 18891076 - Broker IT - Marco Mengoni - 24/05/2019 21:00 - Arena di Verona, Verona, IT - ARENA DI VERONA SECTION ISSUE
From: Valentina Bonente <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Fri, 30 Nov 2018 17:51:40 +0530 (IST)

Hi Nuno, 

As we have discussed, for this venue viagogo gives wrong names of the sections. 

Sellers can list as C, D, E, F or GALLERY the section that on the tixs buyer will receive is GRADINATA NON NUMERATA (we can translate as NOT NUMBERED STEPS). Thi is the main problem I face for this venue, and every buyer who purchases C, D, E, F or GALLERY on viagogo and receives GRADINATA NON NUMERATA thinks that the tixs are wrong. 

Starting from the top of ARENA DI VERONA we have: 
* GRADINATA NON NUMERATA 
* GRADINATA NUMERATA that is the green light section you can see in the venue map on the transaction tab 
* POLTRONA or POLTRONISSIMA that is the dark green section you can see in the venue map on the transaction tab. 

I am emailing you in order to ask if it possible to check this and maybe change the option we give to sellers while they are listing for this venue. 

Thanks, 
Valentina Bonente