Subject: Re: 19003466 - Broker ES - Event Name : Real Madrid vs Valencia - Date : 01/12/2018 - Buyer received one wrong link etix
From: Nuno Correia <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: Kasende Kibambe Daniels <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 30 Nov 2018 10:10:24 +0000

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia|

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 30 November 2018 09:37:18
To: Nuno Correia
Cc: Kasende Kibambe Daniels
Subject: 19003466 - Broker ES - Event Name : Real Madrid vs Valencia - Date : 01/12/2018 - Buyer received one wrong link etix

Hi Nuno,

The buyer of this order has purchased 2 e-tickets URL, but the buyer can download only one ticket as the second link doens't work. The agent explained different steps to download e ticket URL but still buyer is unable.

Can you please contact SS team to check with Broker ES if they can provide the correct link to buyer.

Kind Regards,
Rosette

________________________________
From: "Kasende Kibambe Daniels" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 29 November, 2018 22:21:25
Subject: ID : 19003466 - Broker ES - Event  Name : Real Madrid vs Valencia -  Date : 01/12/2018 - Buyer received one wrong link etix

Dear Rose,

This buyer has received one wrong link for his URL etix. Please request the PWS to provide the correct link

Regards,
Daniels