Subject: Re: 18914372 / broker pt / Porto vs Schalke 04 - Champions League 2018-19 / 28/11/2018 / Tickets wont be delivered on time
From: Rosette Modiri <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 27 Nov 2018 20:28:48 +0530 (IST)

Hi Edi, 

Please move to sub. 

Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Monday, 26 November, 2018 21:36:49 
Subject: Re: 18914372 / broker pt / Porto vs Schalke 04 - Champions League 2018-19 / 28/11/2018 / Tickets wont be delivered on time 

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 26 November, 2018 20:10:48 
Subject: Re: 18914372 / broker pt / Porto vs Schalke 04 - Champions League 2018-19 / 28/11/2018 / Tickets wont be delivered on time 

Hi Rose, 

Please forward this case with high priority. 

Regards, 
Edivaldo 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 26 November, 2018 20:05:30 
Subject: 18914372 / broker pt / Porto vs Schalke 04 - Champions League 2018-19 / 28/11/2018 / Tickets wont be delivered on time 

Hi Rose, 

This is in reference to TID 18914372. The buyer called informing that tickets wont be delivered before he travels according to UPS. 
Buyer provided travel details on 19/11/2018, the shipping label was created on 21/11/2018 with the primary address instead of the travel details. 
The seller missed MSB by few hours. 

Can you have a look at this and confirm if we can replace or sub this transaction as it was not the buyer's fault. 

Regards, 
Edivaldo