Subject: 19200954 - fan seller - Iron Maiden & Scorpions - Rock in Rio Brazil 2019 - Friday - 04/10/2019 - break redirection chain
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 27 Nov 2018 18:05:38 +0530 (IST)

Hi Nuno, 

This is an active redirection from 19188095 to 19200954, the buyer in tid 19200954 is asking for refund and he meets the cancellation criteria. 

Can you please get the redirection chain broken so that the agent can take the action accordingly. 

Regards, 
Rosette 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 27 November, 2018 16:09:56 
Subject: 19200954 / fan seller / Iron Maiden & Scorpions - Rock in Rio Brazil 2019 - Friday / 04/10/2019 / break redirection chain 

Hi Rose, 

This is in reference to TID 19200954. The buyer emailed requesting to cancel the purchase as per the BR right to cancel. 
This transaction has a redirection chain therefore it needs to be broken. 

Can you please have a look at this? 

Regards, 
Edivaldo