Subject: Re: [AUDIT RED FLAG] TID-19012382 / Content/ Ekta Sharma
From: Rosette Modiri <[email-masked]>
To: ashwinee <[email-masked]>
Cc: Martina Doran <[email-masked]>, Brian Sexton <[email-masked]>
Date: Tue, 27 Nov 2018 16:02:56 +0530 (IST)

Hi Ash, 

Kindly can you review the case with Ekta? 

Rosette, 

From: "Brian Sexton" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Martina Doran" <[email-masked]> 
Sent: Monday, 26 November, 2018 23:22:54 
Subject: FW: [AUDIT RED FLAG] TID-19012382 / Content/ Ekta Sharma 

Hi Rosette, 

Could you please review this red flag also, it’s a 2 nd red flag for the same case? 

Kind regards, 

Brian 

From: Martina Doran 
Sent: Monday 26 November 2018 17:47 
To: Brian Sexton <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]>; David Lee <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: [AUDIT RED FLAG] TID-19012382 / Content/ Ekta Sharma 
Importance: High 

Hi Brian, 

Please can you forward below to TL Sagar Seth 

I have come across a second red flag on same case for this agent 

Synopsis: This agent failed an email audit on email content due answer not relating to query on first contact with buyer. 

Please confirm within 48 hours that the agent has been coached. 

Thank you. 

Kind regards, 

Martina Doran 

Quality Team