Subject: Re: 16263770 - Broker US - Metallica - 26/11/2018 - Ticketmaster
From: Tempest JeanBaptiste <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>, Ryan Barello <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Lucas Araujo <[email-masked]>
Date: Mon, 26 Nov 2018 20:29:12 +0000

@Ryan Barello<mailto:[email-masked]>

Thanks,
Tempest

Seller Support US, Viagogo Inc
E-Mail: [email-masked]
Phone: (415) -429-1056 ext:  4646
7 days a week 9am EST – 6pm EST

________________________________
From: Brian Sexton
Sent: Monday, November 26, 2018 11:49:08 AM
To: CS.NewYork
Cc: Rosette Modiri; Lucas Araujo
Subject: FW: 16263770 - Broker US - Metallica - 26/11/2018 - Ticketmaster

Hi,

Could someone please provide the flashseats instructions to the buyer?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 26 November 2018 16:36
To: Brian Sexton <[email-masked]>
Cc: Lucas Araujo <[email-masked]>
Subject: 16263770 - Broker US - Metallica - 26/11/2018 - Ticketmaster

Hi Brian,

The buyer of this order is chasing their tickets, the delivery plan is TicketMaster Mobile - Ticket Transfer however the proof of transfer says tickets have been transferred to flashseats account instead of ticketmaster.

Can you please contact Sellers Support if they can provide Flashseats instructions to the buyer or to check with Broker US to transfer the tickets to buyer's ticketmaster account.

Reagrds,

Rosette

________________________________

From: "Lucas Araujo" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 26 November, 2018 19:33:33
Subject: [URGENT] 16263770 - Broker US - Metallica - 26/11/2018 - Ticketmaster

Hey Rose,

Here buyer is informing that she didn't receive her tickets yet.

I was checking and the DP is Ticketmaster and I checked the proof of transfer and it's mentioned Flash Seats.

Can you please check with relevant team which instructions I have to give buyer?

Kind Regards,

Lucas.