Subject: FW: [AUDIT RED FLAG] TID-19012382 / Content/ Ekta Sharma
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Martina Doran <[email-masked]>
Date: Mon, 26 Nov 2018 17:52:54 +0000

Hi Rosette,

Could you please review this red flag also, it's a 2nd red flag for the same case?

Kind regards,
Brian

From: Martina Doran
Sent: Monday 26 November 2018 17:47
To: Brian Sexton <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; David Lee <[email-masked]>; Valentina Cante <[email-masked]>
Subject: [AUDIT RED FLAG] TID-19012382 / Content/ Ekta Sharma
Importance: High

Hi Brian,

Please can you forward below to TL Sagar Seth

I have come across a second red flag on same case  for this agent

Synopsis: This agent failed an email audit on email content due answer not relating to query on first contact with buyer.

Please confirm within 48 hours that the agent has been coached.
Thank you.

Kind regards,
Martina Doran
Quality Team