Subject: Re: 18772182 - Broker AR - Creamfields Uruguay 2018 - 16/11/2018 21:00 - postponed event
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 24 Nov 2018 10:57:28 +0530 (IST)

Respected Ma'am, 

This event is now confirmed as cancelled. Can you inform the relevant department to please change it to cancelled? 

• Transaction/ Listing number : 18772182 / 257434589 

• Event ID: 3200683 

• Event Name: Creamfields Uruguay 2018 

• Event Date: 16/11/2018 

• Geography: Velodromo Municipal de Montevideo, Montevideo, UY 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Inform EDM team to mark it as postponed 

• Link as proof: http://www.justelectronicmusic.com/frontend.eventodetail.aspx?17 and this other site [ https://protect-eu.mimecast.com/s/nz-pCgZVRTAZK5OcoqvhQ | http://www.cartelera.com.uy/averespectaculo.aspx?20099,0,59 ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/ahsRCjZVXTnQD1Ks5up2I | http://www.viagogo.com/ww/E-3200683 ] 

Thanking you in advance for you help. 

Kind Regards, 
Valeria. 

From: "Daniel Marchand" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "On-call Data Management" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]>, "Valeria Julia" <[email-masked]> 
Sent: Friday, 23 November, 2018 21:44:07 
Subject: RE: 18772182 - Broker AR - Creamfields Uruguay 2018 - 16/11/2018 21:00 - postponed event 

Hi Brian, 

Event has been tagged as Postponed. 

Best, 
Daniel 

From: Brian Sexton 
Sent: Thursday, November 22, 2018 11:58 AM 
To: On-call Data Management <[email-masked]> 
Cc: Rosette Modiri <[email-masked]>; Valeria Julia <[email-masked]> 
Subject: FW: 18772182 - Broker AR - Creamfields Uruguay 2018 - 16/11/2018 21:00 - postponed event 

Hi, 

Could this event please be marked as postponed with no new date? 

Kind regards, 

Brian 

From: Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday 22 November 2018 09:30 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Valeria Julia < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: 18772182 - Broker AR - Creamfields Uruguay 2018 - 16/11/2018 21:00 - postponed event 

Hi Brian, 

The buyer of this order claimed the particular event is postponed and requesting for refund. The agent investigated online and me as well, the official ticket sale website confirmed the event is postponed with no new date however there's no such information in our system. 

Can you please ask EDM team to investigate on this information. 

Kind Regards, 

Rosette 

From: "Valeria Julia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 22 November, 2018 13:06:53 
Subject: 18772182 - Broker AR - Creamfields Uruguay 2018 - 16/11/2018 - postponed event 

Respected Ma'am, 

This is with reference to the Transaction ID 18772182 . The plan is UPS and Time To Event is 5 day(s), 8 hours ago 

The buyer of this case came to us thru email stating that the event is postponed and wants a refund. There is no such info in our site but I did some research and found in the Facebook Account of Creamfields Uruguay and the official ticket sale site that the event got postponed with no new date. 

Can you please inform the relevant department? 

• Transaction/ Listing number : 18772182 / 257434589 

• Event ID: 3200683 

• Event Name: Creamfields Uruguay 2018 

• Event Date: 16/11/2018 

• Geography: Velodromo Municipal de Montevideo, Montevideo, UY 

• Username: [ mailto:[email-masked] | [email-masked] ] 

• What needs to be done: Inform EDM team to mark it as postponed 

• Link as proof: [ https://protect-eu.mimecast.com/s/gfNiC0YywsGwQ0qswqMOV | https://www.facebook.com/CreamfieldsUy ] and this other site [ https://protect-eu.mimecast.com/s/nz-pCgZVRTAZK5OcoqvhQ | http://reduts.com.uy/conciertos/creamfields-2018.html ] 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/ahsRCjZVXTnQD1Ks5up2I | http://www.viagogo.com/ww/E-3200683 ] 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.