Subject: FW: [IMPORTANT INFO] - Nitro Circus Live– 23/11/2018
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Evan Quinlivan <[email-masked]>, Nuno Correia <[email-masked]>
Date: Fri, 23 Nov 2018 14:27:52 +0000

IMPORTANT INFO

DATE

23/11/2018

TOPIC

Nitro Circus Live– 23/11/2018 – The O2 – production change

DETAILS

Nitro Circus Live

This event takes place tonight at The O2 in London.

Due to production changes, seats within the venue have been changed.

Buyers will still be able to enter the venue with the original tickets. If you receive contact from buyers please advise them using the following steps.

  1.  Advise the buyer that their tickets are valid for entry
  2.  Once the buyer is inside the venue they must go to the resolution desk.
  3.  At the resolution desk they will be given their new ticket with new seat info.

Reminder!

Refunds are not available for production changes!
If you come across and edge cases do not take action without discussing with a TL!

KB LINK