Subject: Fwd:18017752 - Broker UK - Nathan Carter - date of event Date : 28/10/2018 ( could you please call this customer for investigation)
From: Rosette Modiri <[email-masked]>
To: Kasende Kibambe Daniels <[email-masked]>
Cc: mfuke christelle <[email-masked]>
Date: Fri, 23 Nov 2018 13:56:44 +0530 (IST)

Hi Daniels, 

Kindly can you look into this case, buyer claimed they were rag and don't have a proof of entry denied. Case was pulled by christelle but she can't take any action on rag cases. 

Can you please call Buyer and take the action accordingly. 

Thanks, 
Rosette 

From: "mfuke christelle" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 21 November, 2018 15:10:27 
Subject: : 18017752 - Broker UK - Nathan Carter - date of event Date : 28/10/2018 ( could you please call this customer for investigation) 

Hi Rosette, 

Buyer emailed us that there were RAG. 
I asked the buyer proof of being denied entry at the event but the buyer didn't provide the appropriate proof for that 
still now , we need to call the buyer for the investigation. 
Please assigned this case to the English agent to investigate by phone. 

Regards 
christelle