Subject: 16905622 - Broker UK - First Aid Kit - 08/11/2018 - RAG
From: Lucas Araujo <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 23 Nov 2018 13:52:18 +0530 (IST)

Hey Rose, 

Here buyer is asking why he just received refund for only one ticket. 
I was checking this transaction and we refunded 61.29 GBP of 126.58 GBP, which means that we refunded only one ticket. 
I was trying to understand the reason why we refunded only one but there is nothing mentioned on the escalation. 

Can you please help me on this case? 

Kind Regards, 
Lucas.