Subject: Re: 19142926-Roberto Carlos-16/12/2018 18:30-Fan seller-BR cancellation
From: Rosette Modiri <[email-masked]>
To: Joel Luinduladio Samuel <[email-masked]>
Date: Thu, 22 Nov 2018 21:26:18 +0530 (IST)

Hi Joel, 

Kindly can you make a new clear email with clear CIAN note. 

Rosette, 

From: "Joel Luinduladio Samuel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 22 November, 2018 19:22:16 
Subject: 19142926-Roberto Carlos-16/12/2018 18:30-Fan seller-BR cancellation 

Hi, Rose 

This is in reference to case I received under TID : 19142926, Br Cancellation 

Buyer emailed asking for cancellation as per Brazilian criteria we must stop seller’s payment as tickets were uploaded but not downloaded, As this case is active redirection I am unable to stop seller payment 

Can you please help with this by stopping sellers payment. 

Regards, 
Joel