Subject: Re: 19072887 - Fan Seller AR - J Balvin - 24/11/2018 - inform agent
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 22 Nov 2018 15:52:08 +0530 (IST)

Respected Ma'am, 

His time was extended for yesterday, but that time past now. 

Thanking you in advance for you help. 

Kind Regards, 
Valeria. 

From: "Rosette Modiri" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Sent: Thursday, 22 November, 2018 15:45:11 
Subject: Re: 19072887 - Fan Seller AR - J Balvin - 24/11/2018 - inform agent 

Hi Valeria, 

The MSBD was extended for 6 hours, if seller fails to ship the tickets , substitution team will take the action accordingly. 

Rosette, 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 22 November, 2018 13:32:51 
Subject: 19072887 - Fan Seller AR - J Balvin - 24/11/2018 - inform agent 

Respected Ma'am, 

This is with reference to the Transaction ID 19072887. The plan is UPS and Time To Event is 2 day(s) 17 hour(s) away. 

The seller was advised to ship the tickets, else he could be substituted, but no shipping has been done, only a label was created. 
I sent a reminder to the seller that if he misses the Must Ship By Date then he is at risk of being cancelled and replaced, because he was asking to grant him more time. 

Can you please ask Jose Serrano to look into this? as he is the one that gave the deadline to the seller. 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.