Subject: Re: FW: AWB : 5545669603 social media complaint - DM ** urgent **
From: Pavankumar A <[email-masked]>
To: Anne D’souza <[email-masked]>, Rodina Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>
Cc: "Umer Jillani (DHL SA)" <[email-masked]>, "Mohammed Shafi (3PL)" <[email-masked]>, "DOMINIC SANTE ABE (DHL SA)" <[email-masked]>, "Meshari Al Dossari (DHL SA)" <[email-masked]>, "Esam Adolay (3PL)" <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 21 Jul 2020 08:55:27 +0400
List-Id: <ccteam.mumzworld.com>

Dear Anne and Ekta,

Please check the CST is not answering and address was incorrect, Please
look into this close case, Thanks

On Tue, Jul 21, 2020 at 8:43 AM Mohammed Shafi (3PL) <
[email-masked]> wrote:

> Dear Umer,
>
> This shipment is present here but the customer has incorrect address and
> contacted several times no answer. @Pavankumar A
> <[email-masked]>  customer is requesting for delivery. I made a
> return to shipper update in comment.
>
> 200307391_2 1 PCs
>
>
>
>
>
>
>
>
>
> Thanks & Regards
> Ishak
>
> On Mon, Jul 20, 2020 at 4:31 PM Umer Jillani (DHL SA) <
> [email-masked]> wrote:
>
>> Hi Shafi,
>>
>>
>>
>> Please check subject waybill and advise
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>> *Umer Jillani*
>>
>> Jed Operation Debriefer
>>
>>
>>
>> *DHL Express *
>>
>> King Abdulaziz International AirPort
>>
>> Jeddah
>>
>> P.O. Box: 7977
>> Jeddah 21472, Saudi Arabia
>>
>> Phone +966 6401920 Ext 2219
>>
>> Toll Free: 8003450000
>>
>> www.dhl.com.sa
>>
>> [image:
>>
>>
>>
>>
>>
>> *From:* DOMINIC SANTE ABE (DHL SA)
>> *Sent:* Monday, July 20, 2020 2:28 PM
>> *To:* Meshari Al Dossari (DHL SA); JED Supervisor (DHL SA); Jeddah
>> Despatcher (DHL SA); jed undel (DHL SA); Jeddah Base Agent (DHL SA); JED
>> Night (DHL SA); Rizwan Shahid (DHL SA); Umer Jillani (DHL SA)
>> *Cc:* Exec_Response_Team_SA
>> *Subject:* RE: AWB : 5545669603 social media complaint - DM ** urgent **
>>
>>
>>
>> Hi Umer, please check with TP and revert back
>>
>>
>>
>> Rgds,
>>
>> Dominic
>>
>>
>>
>> *From:* Meshari Al Dossari (DHL SA)
>> *Sent:* Monday, July 20, 2020 2:19 PM
>> *To:* JED Supervisor (DHL SA); Jeddah Despatcher (DHL SA); jed undel
>> (DHL SA); Jeddah Base Agent (DHL SA); JED Night (DHL SA); DOMINIC SANTE ABE
>> (DHL SA); Rizwan Shahid (DHL SA)
>> *Cc:* Exec_Response_Team_SA
>> *Subject:* AWB : 5545669603 social media complaint - DM ** urgent **
>> *Importance:* High
>>
>>
>>
>> *Dear Dominic ,*
>>
>>
>>
>> Kindly advice why this shipment still not been delivered ?
>>
>> Customer is really mad
>>
>>
>>
>> *Stay Safe*
>>
>>
>>
>> Best Regards
>>
>>
>>
>> *Meshari Al Dossari*
>>
>> Import clearance Advisor
>>
>>
>>
>>
>>
>> *DHL Express *
>>
>> Al-Huqayet Modern Center, 7th Floor
>>
>> King Khalid Branch Road, Ibn Sina
>>
>> P.O. Box: 897, Al-Khobar 31952,
>>
>> Saudi Arabia
>>
>> Working hours : 8.00am - 17.00hrs
>>
>> Tel:  +966 13 831 7082  Ext: 43513
>>
>> Mobile: +966 059 450 1398
>>
>>
>>
>> www.dhl.com.sa
>>
>> *How am I doing ?* *Please rate my service by sending an email to my
>> supervisor [email-masked] <[email-masked]> with any
>> feedback** .*
>>
>>
>>
>> <https://www.dhl.com/global-en/home/global-news-alerts/global-messages/coronavirus.html>
>>
>>  <http://bit.ly/2FIElaL>
>>
>>
>>
>>
>> CONFIDENTIALITY NOTICE: This message is from DHL and may contain
>> confidential business information. It is intended solely for the use of the
>> individual to whom it is addressed. If you are not the intended recipient
>> please contact the sender and delete this message and any attachment from
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>> prohibited.
>>
>

-- 

Regards,

*Pavankumar A*
Last Mile Operations

*P* +971 507074205
*E* [email-masked] <[email-masked]>

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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