Subject: Re: Order #600781685 // Incident #898288 // HSM-111803 // Casabella - Outdoor All Surface Broom - Graphite & Orange // Damaged
From: Denmark A <[email-masked]>
To: Mariya Mansoor <[email-masked]>
Cc: Mariya Mansoor <[email-masked]>, "Filipina Q. Hinacay" <[email-masked]>, "Mufaddal A. Saasa" <[email-masked]>, Aziz Pardawala <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Mon, 20 Jul 2020 16:55:00 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mariya,

Thank you for your email.

Regards,
Den mark

On Mon, Jul 20, 2020 at 4:38 PM Mariya Mansoor <[email-masked]> wrote:

> Hi Denmark
>
> Please see below attached.
>
>
> Regards,
>
> Mariya Mansoor
>
>
>
>
> homesmiths.ae | Heart Your Home
>
>
>  Part of:
>
>
>
> P.O. Box 13181, Dubai, U.A.E.
>
> T: +971 4 2222784
>
> M: +971 544786861
>
>
> On Mon, Jul 20, 2020 at 4:23 PM Denmark A <[email-masked]> wrote:
>
>> Dear Mariya,
>>
>> Please update or issue a credit note for the same.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Jun 9, 2020 at 11:29 AM Denmark A <[email-masked]> wrote:
>>
>>> Hi Mariya,
>>>
>>> Please update for the replacement.
>>>
>>> @Alina D'Souza <[email-masked]> We just only received SKU of
>>> HSM-111803
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>>>
>>>
>>> On Mon, Jun 1, 2020 at 8:53 AM Mariya Mansoor <[email-masked]> wrote:
>>>
>>>> Hi Denmark
>>>>
>>>> We received this item on 15th May'2020.
>>>>
>>>> On Sun, May 31, 2020 at 7:50 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mariya,
>>>>>
>>>>> Any update on this?
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Tue, May 12, 2020 at 10:09 AM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Denmark,
>>>>>>
>>>>>> Please update CRA customer waiting for GC
>>>>>>
>>>>>> Also please confirm if we received 2 sku from her SKU: HSM-111803
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>>>>>>  and TW-28020
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=19685>
>>>>>>
>>>>>> Regards,
>>>>>> Alina
>>>>>>
>>>>>> On Thu, Apr 16, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mariya,
>>>>>>>
>>>>>>> See the PO for the said SKU.
>>>>>>>
>>>>>>> POMUMZ_DXB171661 - HSM-111803
>>>>>>>
>>>>>>> Regards,
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Apr 16, 2020 at 11:28 AM Mariya Mansoor <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi
>>>>>>>>
>>>>>>>> Please provide SKU and Which PO is this item..??
>>>>>>>>
>>>>>>>> On Thu, Apr 16, 2020 at 10:01 AM Denmark A <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Vendor,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>>> item back to you for your further evaluation.
>>>>>>>>> Customer comment : Damaged
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Stay HOME Stay SAFE…
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> Den mark
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Mariya Mansoor
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> homesmiths.ae | Heart Your Home
>>>>>>>>
>>>>>>>>
>>>>>>>>  Part of:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> P.O. Box 13181, Dubai, U.A.E.
>>>>>>>>
>>>>>>>> T: +971 4 2222784
>>>>>>>>
>>>>>>>> M: +971 544786861
>>>>>>>>
>>>>>>>