Subject: Re: Order #600781685 // Incident #898288 // HSM-111803 // Casabella - Outdoor All Surface Broom - Graphite & Orange // Damaged
From: Mariya Mansoor <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Mariya Mansoor <[email-masked]>, "Filipina Q. Hinacay" <[email-masked]>, "Mufaddal A. Saasa" <[email-masked]>, Aziz Pardawala <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Mon, 20 Jul 2020 16:38:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark

Please see below attached.

Regards,

Mariya Mansoor

homesmiths.ae | Heart Your Home

 Part of:

P.O. Box 13181, Dubai, U.A.E.

T: +971 4 2222784

M: +971 544786861

On Mon, Jul 20, 2020 at 4:23 PM Denmark A <[email-masked]> wrote:

> Dear Mariya,
>
> Please update or issue a credit note for the same.
>
> Regards,
> Den mark
>
> On Tue, Jun 9, 2020 at 11:29 AM Denmark A <[email-masked]> wrote:
>
>> Hi Mariya,
>>
>> Please update for the replacement.
>>
>> @Alina D'Souza <[email-masked]> We just only received SKU of
>> HSM-111803
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>>
>>
>> On Mon, Jun 1, 2020 at 8:53 AM Mariya Mansoor <[email-masked]> wrote:
>>
>>> Hi Denmark
>>>
>>> We received this item on 15th May'2020.
>>>
>>> On Sun, May 31, 2020 at 7:50 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Hi Mariya,
>>>>
>>>> Any update on this?
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Tue, May 12, 2020 at 10:09 AM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>> Please update CRA customer waiting for GC
>>>>>
>>>>> Also please confirm if we received 2 sku from her SKU: HSM-111803
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>>>>>  and TW-28020
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=19685>
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Thu, Apr 16, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mariya,
>>>>>>
>>>>>> See the PO for the said SKU.
>>>>>>
>>>>>> POMUMZ_DXB171661 - HSM-111803
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Apr 16, 2020 at 11:28 AM Mariya Mansoor <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi
>>>>>>>
>>>>>>> Please provide SKU and Which PO is this item..??
>>>>>>>
>>>>>>> On Thu, Apr 16, 2020 at 10:01 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Vendor,
>>>>>>>>
>>>>>>>>
>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>> item back to you for your further evaluation.
>>>>>>>> Customer comment : Damaged
>>>>>>>>
>>>>>>>>
>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Stay HOME Stay SAFE…
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Mariya Mansoor
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> homesmiths.ae | Heart Your Home
>>>>>>>
>>>>>>>
>>>>>>>  Part of:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> P.O. Box 13181, Dubai, U.A.E.
>>>>>>>
>>>>>>> T: +971 4 2222784
>>>>>>>
>>>>>>> M: +971 544786861
>>>>>>>
>>>>>>