Subject: Re: Order #600781685 // Incident #898288 // HSM-111803 // Casabella - Outdoor All Surface Broom - Graphite & Orange // Damaged
From: Denmark A <[email-masked]>
To: Mariya Mansoor <[email-masked]>
Cc: Mariya Mansoor <[email-masked]>, "Filipina Q. Hinacay" <[email-masked]>, "Mufaddal A. Saasa" <[email-masked]>, Aziz Pardawala <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Mon, 20 Jul 2020 16:23:46 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mariya,

Please update or issue a credit note for the same.

Regards,
Den mark

On Tue, Jun 9, 2020 at 11:29 AM Denmark A <[email-masked]> wrote:

> Hi Mariya,
>
> Please update for the replacement.
>
> @Alina D'Souza <[email-masked]> We just only received SKU of
> HSM-111803
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>
>
> On Mon, Jun 1, 2020 at 8:53 AM Mariya Mansoor <[email-masked]> wrote:
>
>> Hi Denmark
>>
>> We received this item on 15th May'2020.
>>
>> On Sun, May 31, 2020 at 7:50 PM Denmark A <[email-masked]> wrote:
>>
>>> Hi Mariya,
>>>
>>> Any update on this?
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Tue, May 12, 2020 at 10:09 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Denmark,
>>>>
>>>> Please update CRA customer waiting for GC
>>>>
>>>> Also please confirm if we received 2 sku from her SKU: HSM-111803
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=755416>
>>>>  and TW-28020
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=19685>
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Thu, Apr 16, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mariya,
>>>>>
>>>>> See the PO for the said SKU.
>>>>>
>>>>> POMUMZ_DXB171661 - HSM-111803
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Apr 16, 2020 at 11:28 AM Mariya Mansoor <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi
>>>>>>
>>>>>> Please provide SKU and Which PO is this item..??
>>>>>>
>>>>>> On Thu, Apr 16, 2020 at 10:01 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>> Customer comment : Damaged
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Stay HOME Stay SAFE…
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Mariya Mansoor
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> homesmiths.ae | Heart Your Home
>>>>>>
>>>>>>
>>>>>>  Part of:
>>>>>>
>>>>>>
>>>>>>
>>>>>> P.O. Box 13181, Dubai, U.A.E.
>>>>>>
>>>>>> T: +971 4 2222784
>>>>>>
>>>>>> M: +971 544786861
>>>>>>
>>>>>