Subject: Re: FW: SO# 700222818 // Incident #863449 // CGT-HX8431-03 // Philips Sonicare - Airfloss Ultra - Black // Defective
From: Denmark A <[email-masked]>
To: Mable Ann Abraham <[email-masked]>
Cc: customer care <[email-masked]>, "[email-masked]" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Aparna Ramesh <[email-masked]>, Henny <[email-masked]>
Date: Mon, 20 Jul 2020 14:58:39 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mable,

Any update on this? please issue a credit note on this item.

Regards,
Den mark

On Thu, Apr 16, 2020 at 10:16 AM Denmark A <[email-masked]> wrote:

> Hi Mable,
>
> Well noted with thanks.
>
> Regards,
> Den mark
>
> On Thu, Apr 16, 2020 at 8:30 AM Mable Ann Abraham <[email-masked]> wrote:
>
>> Dear Team,
>>
>>
>>
>> Good Day!
>>
>>
>>
>> With reference to the video, the unit is not working as it should. We
>> shall ask our delivery person to collect it from you at the time of regular
>> order deliveries. Our service department will check the unit once we return
>> to work when the lockdown is eased.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Regards,
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* 14 April 2020 14:50
>> *To:* Aparna Ramesh <[email-masked]>; Henny <[email-masked]>; Mable
>> Ann Abraham <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Umang Mehrotra <[email-masked]>
>> *Subject:* SO# 700222818 // Incident #863449 // CGT-HX8431-03 // Philips
>> Sonicare - Airfloss Ultra - Black // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>> Find the attached video for your reference.
>>
>>
>>
>> Not working properly / Defective
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Regards,
>>
>> Den mark
>>
>