Subject: Re: urgent dispatch 100144720 // Shipa-KSA::S001111942050
From: Zubair Wahid <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, customer care <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Mon, 20 Jul 2020 12:58:29 +0300
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]> Please process the CRA

On Mon, Jul 20, 2020 at 12:41 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called very furious.
>
> She has requested to cancel the order due to excessive delay.
>
> Upon tracking the shipment shows cancelled:
>
> Kindly confirm and assist to update CRA to proceed with refund TODAY. The
> customer threats to raise a formal complaint if a refund is not initiated
> within the day.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 11 Jun 2020 at 11:03, Samiya Sheikh <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Kindly update the status of this shipment urgently, the customer is
>> following up.
>>
>> Regards
>>
>